Chief Executive Officer

• Jun 2020 - Present

Executive Director

• May 2017 - Apr 2019

Director, Doorways Residential and Jumpstart Program

• Dec 2012 - Mar 2016

Financial & Budget Management • Create and adhere to annual budget of $1.4million • Increased operating budget by 24% over a 3 year time frame and decreased intercompany debt by 40% • Comply with all applicable regulations to ensure accurate billing and reimbursement • Manage and operate seven residential buildings totaling 103 units throughout the City of Saint Louis Human Resources & Staff Development • Recruit, hire, train and coach supportive services staff (Social… Show more Financial & Budget Management • Create and adhere to annual budget of $1.4million • Increased operating budget by 24% over a 3 year time frame and decreased intercompany debt by 40% • Comply with all applicable regulations to ensure accurate billing and reimbursement • Manage and operate seven residential buildings totaling 103 units throughout the City of Saint Louis Human Resources & Staff Development • Recruit, hire, train and coach supportive services staff (Social Workers, Maintenance, Security, Administrative) as determined by agency policies • Encourage free thinking and problem solving from staff to develop individual empowerment • Develop departmental Policy and Procedures as required and provide ongoing training for staff • Increased departmental productivity by 40% by updating software, computers, and eliminating duplication of efforts Government Relations & Regulations • Develop and maintain excellent relationships with HUD project managers and other funders • Ensure compliance of 5 HUD Section 811 Housing Programs and 2 Supportive Housing Program Contracts, Missouri Housing Development Commission, and private foundation operational guidelines and grant reporting requirements • Negotiate contracts and develop strategic alliances with private and government funders/grantors • Increased HUD Inspection Scores by 14% (Average = 96%) and community collaboration by 68% Client Services • Develop and monitor programming to meet client needs to enrich, educate and improve health outcomes • Direct two Supportive Housing Programs (SHPs) including an 11 unit project for homeless individuals, and an 18 unit scattered-site program for homeless families. • Developed and implement pre and post testing as part of the agency strategic plan for measuring outcomes • Improved client program compliance by 65%

Client Services and Housing Coordinator

• Aug 2010 - Dec 2012

• Provided referrals and coordinate resources in community to help residential program clients maintain housing stability, achieve increased independence, self-determination and quality of life. • Participated in one-on-one meetings with tenants referred for services to develop plans of action for issues that could result in termination of housing assistance while maintaining detailed case notes of client interactions. • Created opportunities for residents and families to participate in… Show more • Provided referrals and coordinate resources in community to help residential program clients maintain housing stability, achieve increased independence, self-determination and quality of life. • Participated in one-on-one meetings with tenants referred for services to develop plans of action for issues that could result in termination of housing assistance while maintaining detailed case notes of client interactions. • Created opportunities for residents and families to participate in seminars, support groups, and community building activities to assist residential program clients maintain housing stability, achieve increased independence, self-determination and improved quality of life. Provide consistent monitoring for all outside seminars and support groups. • Supervised group of volunteers to assist with activities including residential gatherings and service projects. Monitor these activities. Offer summer program resources to children and encourage them to participate. • Maintained the highest degree of client and organizational confidentiality. • Coordinated in-kind donations given to the agency for residential clients. • Developed good working relationships with case managers in the Ryan White case management system and community resources. • Met with new arrivals and tenants within 30 days to explain Client Service Coordinator role, complete assessment, and assistance services available. • Worked with tenants to resolve conflicts in order to create a safe, peaceful place to live.

fellow

• 2015 - 2016