Senior Director

• Jul 2020 - Present

Programmatic operations of workforce activities within the VCW Hampton Roads centers.

Deputy Director

• Jun 2015 - Jul 2020

• Plan, direct and oversee the overall operations and staff of the One-Stop System in coordination with the One-Stop Director.• Ensure that One-Stop System activities and services are conducted in accordance with applicable State and federal requirements and are consistent with the HRWDB Strategic Plan.• Develop and implement One-Stop System Policies and Procedures in order to support the ongoing effective and efficient delivery of services and activities.• Coordinate with One-Stop System Partners and other stakeholders in order to maintain effective relationships and identify additional partner organizations, as appropriate.• Compile timely reports and analyze ongoing One-Stop System and Training Provider performance data in relation to the Department of Labor (DOL), State and HRWDB Performance Measures in order to ensure compliance, identify issues and implement corrective actions, as warranted. Monitor One-Stop System participant training obligations and expenditures, identify issues and take appropriate actions, as warranted.• Research, identify and implement external best practices to increase the efficiency and effectiveness of the One-Stop System, in coordination with the One-Stop Director.• Direct and Monitor daily operations for 2 satellite Centers• Prepared, reviewed, and submitted reports concerning activities, expenses, budgets affecting the division and program services.• Oversee, direct and coordinate activities of 6 Coordinators, 2 of which are Special Grant Coordinators, 9 Career Developers, and 5 supportive service staff to ensure operations of the OppInc One-Stop Career Development Center and attainment of federal and state performance. Show less

Career Developer Supervisor

• Mar 2010 - Jun 2015

 Direct and Monitor daily operations for 2 satellite Centers staffed by Career Developers to enable the system to be consistent with plans and attain training and employment goal. Oversee and facilitate the delivery of workforce development services that result in increased employability for customers utilizing assessment tools, career fairs, workshops, one-on-one career counseling, and a comprehensive resource area for Center’s customers. Oversee, direct and coordinate activities of 8 Career Developers, 2 Grant Coordinators, and an assistant under a 3.4 million dollar federally-funded contract to ensure continuous operations of the OppInc One-Stop Career Development Staff and attainment of federal and state performance.  Deliver speeches, and present information to organization at meetings and workshops to promote services, exchange ideas, and accomplish objectives. Develop and maintain working relationships with employers. Prepared, reviewed, and submitted reports concerning activities, expenses, budgets affecting the division and program services. Show less

Career Developer

• Jun 2006 - Mar 2010

• Informed clients about the One-Stop and services available to them• Monitored, evaluated, or recorded training activities or program effectiveness.• Offered specific training programs to help job seekers maintain or improve job skills.• Assessed training and job search needs through surveys and interviews with job seekers.• Counseled job seekers on available job opportunities, training programs and other services. • Presented information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.• Reviewed, updated and corrected files to meet or exceed guideline compliance• Monitored Trade Act Assessments for job seekers in the Hampton Roads Area.• Participated in Career Fairs, Lay off informational sessions, and other area functions to inform job seekers of services of the One-Stop.• Scheduled appointments for hundreds of clients with job search or training needs• Kept records of assigned cases, and prepare required reports. Show less

Career Developer

• 2006 - 2007