Experience

The Arc Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Case Manager

  • Jul 2019 - Present



Parallon

• Medical Insurance Collection Specialist

  • Jun 2016 - Apr 2018

  Performed various duties that were instrumental in the collection of unpaid Account Receivables (AR) Handled Account Resolution Payment calls, Identified the need to re-bill and/or bill secondary payers for account balances, Worked & processed payer denials, Responded to additional payer requirements to make sure timely payment of accounts, Handled follow-up on underpayment from payers, Reviewed remittance advice for payment information & follow-up on unpaid claims in account receivable Performed various duties that were instrumental in the collection of unpaid Account Receivables (AR) Handled Account Resolution Payment calls, Identified the need to re-bill and/or bill secondary payers for account balances, Worked & processed payer denials, Responded to additional payer requirements to make sure timely payment of accounts, Handled follow-up on underpayment from payers, Reviewed remittance advice for payment information & follow-up on unpaid claims in account receivable



Express Employment/ YMCA

• Human Resource Assistant/ File Clerk

  • Dec 2013 - May 2016

  Handled the proper documentation and maintenance of both paper and electronic files and records, Created reports and typed both internal and external communications, Created staff new hire files and packages, Maintained the new hire backgrounds system, Tracked training certifications within the payroll system, Maintained confidentiality of all corporate personnel and research matters Handled the proper documentation and maintenance of both paper and electronic files and records, Created reports and typed both internal and external communications, Created staff new hire files and packages, Maintained the new hire backgrounds system, Tracked training certifications within the payroll system, Maintained confidentiality of all corporate personnel and research matters



Robert Smith MD

• Medical Assistant/ Administration

  • Jun 2007 - Nov 2013

  Managed the front office, including scheduling, bookkeeping, interacting with patients before and after treatment, and other administrative duties pertaining to health care, Assisted with patient care such as blood and urine samples; recording vital signs and statistics; removal of stitches and sutures; sterilization of medical equipment; and aiding the physician during medical exams Managed the front office, including scheduling, bookkeeping, interacting with patients before and after treatment, and other administrative duties pertaining to health care, Assisted with patient care such as blood and urine samples; recording vital signs and statistics; removal of stitches and sutures; sterilization of medical equipment; and aiding the physician during medical exams



Southlake Orthopaedics

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Records Clerk

  • Jan 2003 - May 2007

  Compiles, verifies, and files medical records for medical office. Assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system. Communicate efficiently with other medical offices and patients. Locates, signs out, and delivers medical records requested by patients or other physician’s offices. Operates computer to enter and retrieve data and type correspondence and reports. Sort and distribute incoming mail. Compiles, verifies, and files medical records for medical office. Assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system. Communicate efficiently with other medical offices and patients. Locates, signs out, and delivers medical records requested by patients or other physician’s offices. Operates computer to enter and retrieve data and type correspondence and reports. Sort and distribute incoming mail.