Manager, Business Processes & Special Projects

• Apr 2020 - Present

Senior Program Specialist

• Jun 2016 - Apr 2020

Serve as the “shoulder-to-shoulder” program manager for HHS, Office of Community Services (OCS), Community Services Block Grant (CSBG) Training and Technical Assistance $6.7 million discretionary program portfolio and federal accountability performance measures projects.Stabilize division by working with internal and external stakeholders to ensure annual deliverables are completed ahead of schedules by 30 calendar days and improving transactions pertaining to program costs by 50%. Draft project plan and lead team of federal personnel through the successful release of 12 Funding Opportunity Announcements totaling $5 million; maintaining a detailed project tracker and calendar of meetings, notes, and supporting materials. Administer best practices and lessons learned strategies by utilizing program evaluation tools to strengthen outcomes and identify areas for improvement; drafting and disseminating internal Standard Operating Procedures, guidance documents, and training and template materials. Act as a liaison between HHS internal offices and community influencers; facilitating and leading meetings decreasing systematic errors and delays of award processing by 60 days.

Project Director

• Sep 2013 - Dec 2015

Managed the District of Columbia’s mandatory Health Information Center (DC HIC) and Parent Information Network (DC PIN) programs according to local and federal guidelines. Specifically, administered public health initiatives and supervised three professional staff members with an annual budget of $345,000.Managed the daily operation of two grant funded programs to connect individuals through a complex multi-component and culturally competent public health consultant program. Developed, recommended and implemented program policies and procedures; ensured services and strategies were applied according to legal and professional standards and in compliance with local and federal cooperative agreements.Analyzed and prepared quarterly program reviews ensuring effective and efficient project implementation; researched, assembled, and analyzed statistical information and compile statistical data to conduct assessments.Developed project initiatives and performed operational audits to monitor and evaluate program activities and outcomes for effectiveness; developed data collection techniques to assess the needs of internal and external stakeholders and recommended new programs according to policy and demographic changes.Participated as a member of the division’s management team; assisted in the development of division goals, policies and strategic planning. Participated in local and national networks to promote and coordinate public health services.Met frequently with the staff to review work performed and anticipated activities; assigned work and monitored performance to optimize schedules, budgets, and technical excellence, as well as optimum capability to secure new or recurring funding opportunities. Lead regular team sharing meetings, created blogs, resource materials, and presented at internal trainings/meetings to facilitate and support partnership efforts across the organization.

Program Coordinator

• Apr 2008 - Aug 2012

Identified and provided essential program management techniques to Calvert Substance Abuse Services Prevention Department (CSAS-PD) in order to manage the day to day operational structure. Specifically, managed from “cradle to grave” 5 public health initiatives with an operating budget of $170,000.Modified and established entirely new departmental strategic plan by utilizing the Critical Chain Project Management (CCPM) model based on limited availability of resources, community needs, project timelines and organizational goals.Implemented and coordinated 4 family-serving enrichment projects and 1 community development initiative; significantly increased program services by 150%. Proposed and planned program objectives, strategies, alternatives and interrelated resource requirements in order to evaluate the effectiveness of programs. Established, managed, and monitored annual program strategies and budget tracking; directly monitored and evaluated programs for accuracy and efficiency according to funding guidelines; including the implementation and performance management of staff, volunteers, and subcontractors.Researched and analyzed new regulations and policies relevant to program objectives; developed and reviewed data collection material, and presented outcomes at regionals meetings, teleconferences, and electronic forums with staff and stakeholders.Performed quality assurance reviews ensuring technical accuracy and adequacy of project deliverables; provided key technical expertise on project assignments; analyzed requests for proposals and participates in preparing proposals for new business.Monitored all phases of grants and cooperative agreement awards, including preparation and close-out; awarded grant applications to community organizations for multiple programs; evaluated the grants review process using quantitative and qualitative analytical techniques (i.e., statistical measures, task analysis, etc.).