LaTisha Handson

IT Support Specialist at Culture Index
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Contact Information
us****@****om
(386) 825-5501
Location
Olathe, Kansas, United States, US
Languages
  • English -
Skills

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Bio

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Credentials

  • Building a Responsive Portfolio Site
    Lynda.com
    Jan, 2017
    - Nov, 2024
  • Creating a Responsive Web Design
    Lynda.com
    Jan, 2017
    - Nov, 2024
  • Muse Essential Training (2015)
    Lynda.com
    Jan, 2017
    - Nov, 2024
  • Planning a Career in User Experience
    Lynda.com
    Dec, 2016
    - Nov, 2024
  • Business Catalyst Integration with Muse
    Lynda.com
    Jan, 2017
    - Nov, 2024
  • Creating a Responsive Web Design
    Lynda.com
    Jan, 2017
    - Nov, 2024
  • Planning a Career in User Experience
    Lynda.com
    Dec, 2016
    - Nov, 2024
  • UX Design Techniques: Overview
    Lynda.com
    Dec, 2016
    - Nov, 2024
  • Installing and Running WordPress: WAMP
    Lynda.com
    Feb, 2016
    - Nov, 2024

Experience

  • Culture Index
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • IT Support Specialist
      • Nov 2022 - Present

  • Cerner Corporation
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Solutions Analyst-AMS/SW Support
      • Oct 2018 - Feb 2021

  • Freightquote
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Collections Representative
      • Sep 2015 - Oct 2018

      *Accounts Receivable management*Customer Service collections skills*Manage and maintain daily financial records of assigned receivables accounts*Assist in troubleshooting and resolution of web applications*Team build with an associate team of 12 agents *Accounts Receivable management*Customer Service collections skills*Manage and maintain daily financial records of assigned receivables accounts*Assist in troubleshooting and resolution of web applications*Team build with an associate team of 12 agents

  • NCO Financial Systems
    • Financial Services
    • 700 & Above Employee
    • Senior Finance Supervisor
      • Nov 2009 - May 2015

      Managed financial specialist team staffed up to 20 agents.Record and communicate performance analysis reports with staff and managementRetrieve quality assurance dataMonitored staff for company compliance requirements and improvement opportunities Managed financial specialist team staffed up to 20 agents.Record and communicate performance analysis reports with staff and managementRetrieve quality assurance dataMonitored staff for company compliance requirements and improvement opportunities

Education

  • University of Phoenix
    Bachelor’s Degree, Information Technology-Web Development
    2012 - 2017
  • Wyandotte High School
    High School Diploma, Entrepreneurship/Entrepreneurial Studies
    1993 - 1997

Community

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