Experience

Transition Projects

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Case manager III

  • Mar 2019 - Present

  I am a Residential Advocate for Transition Projects. I work the grave shift and have case load of 5 participants and I over see 90 men at homeless shelter. I am a Residential Advocate for Transition Projects. I work the grave shift and have case load of 5 participants and I over see 90 men at homeless shelter.



Boss Press Company

• Portland, Oregon Area

• Company Owner

  • Jun 2017 - Present

  Production of Prison Fathers: Parenting Behind Bars and the Parenting Over Prison Project. (P.O.P.P) Production of Prison Fathers: Parenting Behind Bars and the Parenting Over Prison Project. (P.O.P.P)



First Choice Medical Supply

• Gresham, Oregon 97230

• Warehouse Manager

  • Apr 2013 - Jan 2015

  Maintaining the daily operations for a medical supply distribution center. Maintaining the daily operations for a medical supply distribution center.



International Center for Traditional Child Bearing

• Board Member

  • Jan 2010 - Jun 2014

  Oversee functions of the Executive Director. Development of fund raising strategies. Development of marketing strategies for ICTC products. Oversee functions of the Executive Director. Development of fund raising strategies. Development of marketing strategies for ICTC products.



Coffee Bean International / Specialty Coffee by Farmer Brothers

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Regional/Nordstrom Equipment Coordinator

  • Jan 2009 - Sep 2011

  seeing all Regional accounts and Nordstrom national accounts providing service for coffee equipment, setting equipment installations and removal, preventative maintenance service, equipment ordering and contractual preparation. Collaborate with Customer Care Manager to create strategic plans to enhance customer satisfaction. Provide customers with functionally working equipment and service equipment and or replace non-functioning equipment. Set up new accounts with equipment and provide… Show more seeing all Regional accounts and Nordstrom national accounts providing service for coffee equipment, setting equipment installations and removal, preventative maintenance service, equipment ordering and contractual preparation. Collaborate with Customer Care Manager to create strategic plans to enhance customer satisfaction. Provide customers with functionally working equipment and service equipment and or replace non-functioning equipment. Set up new accounts with equipment and provide timely installation. Preparation of equipment contracts and other equipment related documents. Work closely with other departments, clarify information, and distribute reports. Gather, analyze, and report daily/weekly/monthly cost and service statistics. Contributed by writing proposals to save on service calls by implementing a regional Preventative Maintenance program. Instrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures. Increased employee knowledge by assisting the call center and learning company's product and available sales programs. Enhanced employee performance and attendance through daily mentoring, one-on-one discussions and motivational strategies. Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management. Show less seeing all Regional accounts and Nordstrom national accounts providing service for coffee equipment, setting equipment installations and removal, preventative maintenance service, equipment ordering and contractual preparation. Collaborate with Customer Care Manager to create strategic plans to enhance customer satisfaction. Provide customers with functionally working equipment and service equipment and or replace non-functioning equipment. Set up new accounts with equipment and provide… Show more seeing all Regional accounts and Nordstrom national accounts providing service for coffee equipment, setting equipment installations and removal, preventative maintenance service, equipment ordering and contractual preparation. Collaborate with Customer Care Manager to create strategic plans to enhance customer satisfaction. Provide customers with functionally working equipment and service equipment and or replace non-functioning equipment. Set up new accounts with equipment and provide timely installation. Preparation of equipment contracts and other equipment related documents. Work closely with other departments, clarify information, and distribute reports. Gather, analyze, and report daily/weekly/monthly cost and service statistics. Contributed by writing proposals to save on service calls by implementing a regional Preventative Maintenance program. Instrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures. Increased employee knowledge by assisting the call center and learning company's product and available sales programs. Enhanced employee performance and attendance through daily mentoring, one-on-one discussions and motivational strategies. Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management. Show less



Ford Graphics

• Document Scanner

  • Apr 2007 - Jun 2008

  Scanning blueprints and covertiing the to build specs, enlarging or decressing image size, printing and shipping building specs. OCE machine operator and Meta print certified. Scanning blueprints and covertiing the to build specs, enlarging or decressing image size, printing and shipping building specs. OCE machine operator and Meta print certified.



Revolution Performance Motorcycles

• Shop Manager

  • Feb 2004 - Mar 2007

  Provided top-notch service to both internal and external customers, processed all parts orders, answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity. Filed shipping claims, supervised 5 employees and opened and closed shop paid all invoices and bank statements and other related service cost. Tracked employee hours, developed creative advertising campaigns and coordinated all shop events and fundraisers. Increased sales and… Show more Provided top-notch service to both internal and external customers, processed all parts orders, answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity. Filed shipping claims, supervised 5 employees and opened and closed shop paid all invoices and bank statements and other related service cost. Tracked employee hours, developed creative advertising campaigns and coordinated all shop events and fundraisers. Increased sales and customer volume during entire tenure. Promote business through fundraising events Developing advertisement campaigns for Automotive/Motorcycle magazines and news papers. Developed strategies to cut cost on parts while still providing quality workmanship and service. Show less Provided top-notch service to both internal and external customers, processed all parts orders, answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity. Filed shipping claims, supervised 5 employees and opened and closed shop paid all invoices and bank statements and other related service cost. Tracked employee hours, developed creative advertising campaigns and coordinated all shop events and fundraisers. Increased sales and… Show more Provided top-notch service to both internal and external customers, processed all parts orders, answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity. Filed shipping claims, supervised 5 employees and opened and closed shop paid all invoices and bank statements and other related service cost. Tracked employee hours, developed creative advertising campaigns and coordinated all shop events and fundraisers. Increased sales and customer volume during entire tenure. Promote business through fundraising events Developing advertisement campaigns for Automotive/Motorcycle magazines and news papers. Developed strategies to cut cost on parts while still providing quality workmanship and service. Show less