Business Analyst, IT Applications

• Aug 2023 - Present

Compliance Manager

• Oct 2021 - Aug 2023

• Managed compliance with HIPAA/HITECH regulations and ensured patient confidentiality by implementing and enforcing security protocols for electronic health records (EHR).• Developed and facilitated staff training with a focus on HIPAA, HITECH compliance and organizational policies and procedures. • Monitored staff, faculty and student completion of organization assessments and improved overall completion rate of annual training requirements. • Monitor access of over one-thousand users while following principles of least privilege and adjusted parameters accordingly.• Execute enterprise-wide domain control functions to include the creation, maintenance and deletion of user accounts in the Axium academic dental software application • Collaborated with IT and clinical staff to identify and address potential compliance issues, resulting in improved workflows and increased efficiency.• Coordinated and maintained documentation of yearly OCR Security Risk Assessments.• Produced and edited policies and procedures required to maintain compliance with Federal and State regulations.• Developed and provided clinic management reports using Tableau data visualization software to support the Quality Assurance (QA) committee. Show less

Program Chair

• Aug 2019 - Sep 2021

• Established objectives to enhance the quality of instruction and student success in the Dental Assistant program.• Improved program retention by 3% to meet accreditation benchmark, resulting in a 5% increase in program enrollment.• Conducted classroom observations, ensuring students and faculty adhere to academic policy and procedures following institutional regulations.• Developed and analyzed reports on program outcomes.• Reviewed program instructors’ payroll documentation for accuracy using audit reports and made necessary adjustments.• Referred students to appropriate on-campus and off-campus resources, including learning centers and library, resulting in a 15% increase in student success. Show less

Dental Assistant Instructor

• Jul 2018 - Aug 2019

Prepared instruction materials maintained up-to-date knowledge in accordance with programrequirements.Provided supervision, oversight, and accountability for grading assignments.Identified learning needs of students and carefully measured learning outcomes, adjusted curriculum as needed to meet outlined goals

Adjunct Faculty

• Jan 2018 - Aug 2019

Developed and implemented the curriculum for the Dental Assistant and Radiology program. Ensured that instructional supplies and equipment are available to students and are adequately maintained for classroom application. Developed and implemented the curriculum for the Dental Assistant and Radiology program. Ensured that instructional supplies and equipment are available to students and are adequately maintained for classroom application.

Vocational Teacher - Dental Assisting

• Aug 2017 - Aug 2019

• Planned and implemented an innovative instructional program and curriculum for the Dental Assistant Vocational Program. • Developed and prepared instruction materials, including but not limited to exams and lab assignments, incorporating the latest industry trends and best practices. • Conducted routine assessments of the instructional program and curriculum, identifying areas for improvement, and implementing changes. • Developed and implemented a mentorship program for at-risk students, providing academic and career-focused success plans. Show less

Curriculum Developer

• Sep 2018 - Jun 2019

Developed curriculum outlines and guidelines for the state of Maryland's high school dental assistant vocational programs. Presented curriculum and objectives during the statewide Academy of Health profession meetings Developed curriculum outlines and guidelines for the state of Maryland's high school dental assistant vocational programs. Presented curriculum and objectives during the statewide Academy of Health profession meetings

Dental Assistant

• Oct 2010 - Jul 2016

Dental Assistant Intern

• Jul 2009 - Jun 2010