Experience

Snow Joe

• United States
• Consumer Goods
• 100 - 200 Employee

• Inventory/ Transportation Team Lead

  • Jun 2022 - Present

  Responsible for monitoring inventory for over 44k slotting locations in a 575k sqft -facility. - Assist warehouse with a all manner of logistics including: - prioritization of inbound/outbound freight - Pick/pack/pull/box/ship orders - Ensure fulfillment of in- stock orders packed 100% - Helped reconfigure warehouse as needed to reduce labor costs - Maintain and ensure accuracy of inventory levels and item detail information Performed cycle counts - Achievements- Lead warehouse to 3 months of an average consistent inventory KPI metrics of 99.3 - Received 5 million in inventory worth over 23 million in revenue within the last 6 months. - Led team of 6 associates across 2 shifts Onboarded 3 3PL customers to the warehouse Show less



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• Warehouse Associate

  • Feb 2022 - Jun 2022



EZCORP

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Feb 2018 - Oct 2021

  Responsible for processing loans and purchases -performed exemplary customer service daily - In charge of weekly cycle counts to ensure all material was accounted for. - Monitored monthly and quarterly merchandising plan for the store - Created metrics for marking down material due to damage or age - Led a team of 3 associates Responsible for processing loans and purchases -performed exemplary customer service daily - In charge of weekly cycle counts to ensure all material was accounted for. - Monitored monthly and quarterly merchandising plan for the store - Created metrics for marking down material due to damage or age - Led a team of 3 associates



Five Below

• United States
• Retail
• 700 & Above Employee

• Customer Experience Manager

  • Aug 2015 - Apr 2018

  Second in command at my store controlling all operational duties in the absence of the store manager -In charge of the onboarding of new associates including: recruiting, interviewing, benefit overview, general training) -In charge of customer issue mitigation. I initiated root cause analysis methodologies into our customer resolution process with led to us to build stronger bonds with customers. -Created and monitored fundraisers for our company so that we could interact with the local community and show that we cared. -Created Purchase orders for products based off sales forecast and leveraging our reorder trigger points. -Responsible for the opening and closing protocols. This included securing the building and balancing the days revenue. -I was the main POC for vendors wanting to onboard with our company. Those duties entailed -Greeting and initial walk through -Ensuring all purchase orders and manifests were completed to their entirety -Mitigating any concerns, the vendor may have -Led team of merchandisers and receivers daily to ensure all material was stocked to their correct locations. -Created store reverse logistics process so that there was accountability for returned material. Show less



The Children's Place

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • May 2012 - Mar 2017

  -I was second in command at my store controlling all operational duties in the absence of the store manager -In charge of the onboarding of new associates including: recruiting, interviewing, benefit overview, general training) -I held the responsibility of opening and closing protocols for our store. This included securing the building and balancing the days revenue daily. -In charge of customer issue mitigation. I initiated root cause analysis methodologies into our customer resolution process with led to us to build stronger bonds with customers. -Led team of merchandisers and receivers daily to ensure all material was stocked to their correct locations. Show less