Experience

Guilford Technical Community College

• United States
• Higher Education
• 700 & Above Employee

• Student Success Coach / Advisor

  • Oct 2022 - Present



North Carolina Department of Public Safety

• Juvenile Court Counselor

  • Aug 2019 - Jul 2023

  • Provide counseling and assist at-risk and delinquent juveniles in adolescent development, behavior, mental health, substance use, group norms and family dysfunction, • Apply practical application of different counseling approaches, crisis intervention and making sound decisions on behalf of the juvenile • Make referrals to various social agencies and community resources based on the juveniles’ individual needs • Analyze facts and opinions objectively and impartially in evaluating complaints against juveniles and in developing plan of supervision • Develop and maintain effective relationships with juveniles and their families, communicating and consulting effectively with others, communicate and consult effectively with others • Prepare and generate written court reports, enter data in juvenile case file on behalf of the juvenile to present in court to the Judge, Assistant District Attorneys and Defense Attorneys • Speak publicly; present programs to educate juveniles and their families, agency personnel and the general public Show less



North Carolina Administrative Office of the Courts

• United States
• Government Administration
• 700 & Above Employee

• Victim Witness Legal Assistant

  • Jun 2014 - Aug 2019

  • Provide legal support services by communicating orally and in writing with prosecutors in the District Attorney’s office by managing cases for victims of domestic violence and general felonies. • Type correspondence and maintaining records and/or assisting victims and witnesses with understanding and preparing for court. Gather information to assist in the prosecution of cases, informing victims and witnesses of their rights, court system procedures, providing human and moral support, providing victims and witnesses with community resources for proper referral. • Interview victims and witnesses to obtain information to assure appropriate services. Coordinate and schedule the daily operations of the victim and witness program, manage the court appearances of victims and witnesses to insure their presence in the court room when needed. • Assist Assistant District Attorneys with the prosecution of cases within the unit, establish and maintain effective working relationships with the Assistant District Attorneys, persons of diverse backgrounds, court room personnel and the general public. Show less



Family Services (Forsyth County)

• Winston-Salem, North Carolina, United States

• Case Manager/Victim Advocate

  • Dec 2012 - May 2014

  • Provided crisis intervention services to individuals impacted by domestic violence, sexual assault and child maltreatment by advocating on their behalf with the criminal justice system, by networking with appropriate community resources, and by providing follow-up services to program referrals. • Coordinated delivery of client services by regularly monitoring client case status. • Promptly reported client information back to referring agencies such as courts and probation officers. • Ensured that multiple agency staff involved with the same client provided services in a coordinated manner that best served the overall need of the client. Provided direct services as needed through interviewing, assessing, developing and implementing treatment plans, and evaluating the service provided, Maintain records and other documentation, including follow-up referrals, necessary for programming and accountability as required. Show less



Forsyth Technical Community College

• United States
• Higher Education
• 700 & Above Employee

• Human Resource Development Instructor

  • Apr 2012 - Nov 2012

  • Assisted and instructed clients and students seeking employment in the Joblink computer lab, assisting with resume preparation, data entry, academic advisement, career exploration, recruitment and awareness for new students, administering the Work Keys Career Readiness Certification and Key Train Assessments.• Assisted with the promotion and enrollment of Human Resource Development courses for professional and vocational training, provided career and course counseling as needed, provided documentation of client attendance and usage within the computer lab, performed other administrative duties as assigned. Show less

• Human Resource Development Instructor

  • Apr 2012 - Nov 2012

  • Assisted and instructed clients and students seeking employment in the Joblink computer lab, assisting with resume preparation, data entry, academic advisement, career exploration, recruitment and awareness for new students, administering the Work Keys Career Readiness Certification and Key Train Assessments.• Assisted with the promotion and enrollment of Human Resource Development courses for professional and vocational training, provided career and course counseling as needed, provided documentation of client attendance and usage within the computer lab, performed other administrative duties as assigned. Show less



Piedmont Triad Regional Council

• United States
• Government Administration
• 1 - 100 Employee

• Career Facilitator

  • May 2009 - Jan 2012

  • Managed a caseload of unemployed/underemployed adult clientele consisting of disabled veterans, high school students, graduates, displaced workers and individuals wanting career changes, entered client data in systems, generated caseload reports, conducted intake interviews with clients to determine program eligibility. • Developed strategies for long term personal and professional growth, including Career Counseling/strategic planning for career advancement, including providing financial assistance for further training through the Work Force Investment Act Program and the University and Community College systems. • Maintained a working knowledge of programs offered by partnering agencies to appropriately refer clients and ensure program growth, while maintaining State and Federal compliance, assisting ex-offenders with obtaining employment, housing and behavioral health services and linking them to appropriate community resources. Show less



Advanced Placement Behavioral Health & Human Services

• United States
• Mental Health Care

• Associate Professional

  • Jan 2009 - May 2009

  • Managed a residential group home for youth and teen clients with mental health, behavioral, and addiction issues, served as court advocate for individual client cases, including intensive case management. • Documented and reported expenses and provider information on the Share-Note system for daily review, provided counseling, crisis intervention and tutoring. • Managed a residential group home for youth and teen clients with mental health, behavioral, and addiction issues, served as court advocate for individual client cases, including intensive case management. • Documented and reported expenses and provider information on the Share-Note system for daily review, provided counseling, crisis intervention and tutoring.



Housing Authority of the City of Winston-Salem

• Government Administration
• 1 - 100 Employee

• Client Services Coordinator / HOPE VI Case Manager

  • Apr 2004 - Jul 2008

  • Identified and provided case management for needs of tenants and children including, social work, counseling, referrals to supportive services, systematic interventions, and the coordination of training workshops and financial literacy. Monitored, managed, and reported on self-sufficiency activities for Public Housing/Section 8 tenants in subsidized/assisted housing with the goal of increasing income, education levels and assisting with financial budgeting and planning within the family. Assisted in helping residents to obtain transitional housing. Show less