Latara Jackson
National Account Executive at Cigna- Claim this Profile
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Topline Score
Bio
Credentials
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Health and Life Insurance License
State of GeorgiaSep, 2010- Sep, 2024 -
Health and Life Insurance License
Maryland, District of Columbia and VirginiaOct, 2003- Sep, 2024
Experience
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Cigna
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United States
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Wellness and Fitness Services
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700 & Above Employee
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National Account Executive
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Jun 2018 - Present
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Blue Cross Blue Shield of Georgia
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United States
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Insurance
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Account Executive
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Mar 2017 - Jun 2018
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National Account Manager, Team Lead
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Nov 2016 - Mar 2017
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Senior Client Engagement Manager
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Sep 2010 - Nov 2016
Work collaboratively with internal departments to retain clients through contract renewal by driving consistent and informative service delivery; working closely with internal sales partners and underwriters to increase account membership and up-sell other products and services.Work with clients and brokers to address items including: benefit administration, developing and executing health and wellness programs, enrollment strategy and employer/employee consumerism.Provide a high level of expertise with extensive knowledge of products and services in relation to my book of business and potential clients within my sales territory(Georgia and surrounding areas.)Develop customized wellness and account management strategies specific to my client's employee population, complete with recommendations and solutions that enable customers to achieve their health plan business objectives.Provide proactive and high-level account development and support.Support account management team members with renewal process, network issues, escalated service issues, and yearly settlements.Develop strong working relationships with key customer contacts, producers/brokers, and internal matrix partners.Develop and present training curriculum for internal sales staff and matrix partners Show less
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Senior Client Strategy Consultant
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Nov 2004 - Sep 2010
Work collaboratively with internal departments to retain clients through contract renewal by driving consistent and informative service delivery; working closely with internal sales partners and underwriters to increase account membership and up-sell other products and services.Work with clients and brokers to address items including: benefit administration, developing and executing health and wellness programs, enrollment strategy and employer/employee consumerism.Provide a high level of expertise with extensive knowledge of products and services in relation to my book of business and potential clients within my sales territory (Maryland, DC, and Northern Virginia).Develop customized wellness and account management strategies specific to my client's employee population, complete with recommendations and solutions that enable customers to achieve their health plan business objectives.Provide proactive and high-level account development and support.Support account management team members with renewal process, network issues, escalated service issues, and yearly settlements.Develop strong working relationships with key customer contacts, producers/brokers, and internal matrix partners.Develop and present training curriculum for internal sales staff and matrix partners Show less
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Client Strategy Consultant
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Oct 2003 - Nov 2004
Work collaboratively with internal departments to retain clients through contract renewal by driving consistent and informative service delivery; working closely with internal sales partners and underwriters to increase account membership and up-sell other products and services. Work with clients and brokers to address items including: benefit administration, developing and executing health and wellness programs, enrollment strategy and employer/employee consumerism. Provide a high level of expertise with extensive knowledge of products and services in relation to my book of business and potential clients within my sales territory (Maryland, DC, and Northern Virginia). Develop customized wellness and account management strategies specific to my client's employee population, complete with recommendations and solutions that enable customers to achieve their health plan business objectives. Provide proactive and high-level account development and support. Support account management team members with renewal process, network issues, escalated service issues, and yearly settlements. Develop strong working relationships with key customer contacts, producers/brokers, and internal matrix partners. Develop and present training curriculum for internal sales staff and matrix partners Show less
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Eligibility Analyst
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Sep 2001 - Oct 2003
Served as point of contact for COBRA, HIPAA, Retiree and Coordination of Benefits issues. Analyzed and reconciled data, facilitated calls, defined processing rules, selected and modified logic in system templates for client data. Generated reports to identify and resolve discrepancies. Worked directly with human resources, external vendors, and matrix partners to sustain accuracy in the management of 20+ automated accounts (500 - 40,000+ lives). Served as point of contact for COBRA, HIPAA, Retiree and Coordination of Benefits issues. Analyzed and reconciled data, facilitated calls, defined processing rules, selected and modified logic in system templates for client data. Generated reports to identify and resolve discrepancies. Worked directly with human resources, external vendors, and matrix partners to sustain accuracy in the management of 20+ automated accounts (500 - 40,000+ lives).
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Banana Republic
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Aug 1999 - Aug 2001
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Education
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1997 - 2001
The University of Tennessee at Chattanooga
Bachelors of Science, Psychology -
1994 - 1997
Central High School, Memphis, TN
Community
