Sr. Secretary

• Oct 2017 - Present

Senior Secretary

• Oct 2016 - Oct 2017

Executive Assistant to CEO/President

• Aug 2010 - Aug 2015

• Provided senior support to the CEO/President and VP of Creative Development • Maintained business relationships with clients, agents, network and production C-level executives • Interfaced daily with A-list talent, management, network executives, production and talent agencies • Managed highly sensitive and confidential client files and production agreements • Handled and maintained to company and credit cards and vehicles • Managed and reconcile petty cash amounts of $2000… Show more • Provided senior support to the CEO/President and VP of Creative Development • Maintained business relationships with clients, agents, network and production C-level executives • Interfaced daily with A-list talent, management, network executives, production and talent agencies • Managed highly sensitive and confidential client files and production agreements • Handled and maintained to company and credit cards and vehicles • Managed and reconcile petty cash amounts of $2000 weekly; weekly bank deposits and withdrawals • Coordinated extensive travel logistics for CEO and talent including but not limited to car transportation, hotel accommodations and airfare • Managed the daily operations of extremely fast paced, multi-million dollar production company • Developed and maintained office operations and procedures for various production projects • Supervised administrative assistants, in-house production assistants and receptionist • Established and cultivated business relationships with property managers and company vendors • Wrangled production crews for various production projects • Facilitated company and production meetings • Administratively supported all phases of production (development, pre, pro, post and distribution) Show less • Provided senior support to the CEO/President and VP of Creative Development • Maintained business relationships with clients, agents, network and production C-level executives • Interfaced daily with A-list talent, management, network executives, production and talent agencies • Managed highly sensitive and confidential client files and production agreements • Handled and maintained to company and credit cards and vehicles • Managed and reconcile petty cash amounts of $2000… Show more • Provided senior support to the CEO/President and VP of Creative Development • Maintained business relationships with clients, agents, network and production C-level executives • Interfaced daily with A-list talent, management, network executives, production and talent agencies • Managed highly sensitive and confidential client files and production agreements • Handled and maintained to company and credit cards and vehicles • Managed and reconcile petty cash amounts of $2000 weekly; weekly bank deposits and withdrawals • Coordinated extensive travel logistics for CEO and talent including but not limited to car transportation, hotel accommodations and airfare • Managed the daily operations of extremely fast paced, multi-million dollar production company • Developed and maintained office operations and procedures for various production projects • Supervised administrative assistants, in-house production assistants and receptionist • Established and cultivated business relationships with property managers and company vendors • Wrangled production crews for various production projects • Facilitated company and production meetings • Administratively supported all phases of production (development, pre, pro, post and distribution) Show less

Administartive Assistant for Vice President of Development (Aerotek Staffing)

• Jul 2009 - Dec 2009

• Created a call intake message database for the office of the VP of Development improving the accuracy and efficiency of donor related interactions • Liaison and administrative support among multiple development executives and the office of the VP of Development • Interim executive assistant to newly hired Associate Senior Vice President of Development • Managed confidential donor information and file database with professional discretion • Created a call intake message database for the office of the VP of Development improving the accuracy and efficiency of donor related interactions • Liaison and administrative support among multiple development executives and the office of the VP of Development • Interim executive assistant to newly hired Associate Senior Vice President of Development • Managed confidential donor information and file database with professional discretion

Executive Assistant

• Oct 2008 - Jun 2009

• Provided support to multiple directors, including the Director of Executive Education, Director of the Executive MBA program, and the Program Coordinator for the Executive MBA Program • Created Power Point presentations weekly for classroom lectures • Managed scheduling of executive conferences, daily meetings, and travel logistics • Supervised and trained (4) departmental work-study students • Contributed strategic input in marketing development for Executive Education Programs… Show more • Provided support to multiple directors, including the Director of Executive Education, Director of the Executive MBA program, and the Program Coordinator for the Executive MBA Program • Created Power Point presentations weekly for classroom lectures • Managed scheduling of executive conferences, daily meetings, and travel logistics • Supervised and trained (4) departmental work-study students • Contributed strategic input in marketing development for Executive Education Programs Show less • Provided support to multiple directors, including the Director of Executive Education, Director of the Executive MBA program, and the Program Coordinator for the Executive MBA Program • Created Power Point presentations weekly for classroom lectures • Managed scheduling of executive conferences, daily meetings, and travel logistics • Supervised and trained (4) departmental work-study students • Contributed strategic input in marketing development for Executive Education Programs… Show more • Provided support to multiple directors, including the Director of Executive Education, Director of the Executive MBA program, and the Program Coordinator for the Executive MBA Program • Created Power Point presentations weekly for classroom lectures • Managed scheduling of executive conferences, daily meetings, and travel logistics • Supervised and trained (4) departmental work-study students • Contributed strategic input in marketing development for Executive Education Programs Show less

Business Formations CSR

• Dec 2007 - May 2008

• Assisted customers daily with inquires via email and via phone regarding order status, payments, returns, and basic information about the products and services provided. • Consistently demonstrated positive and professional behavior to drive customer satisfaction. • Maintained/achieved contact center performance measurements to ensure company success and industry leadership in customer service including: e-mail response, average customer call time, average customer call wait time… Show more • Assisted customers daily with inquires via email and via phone regarding order status, payments, returns, and basic information about the products and services provided. • Consistently demonstrated positive and professional behavior to drive customer satisfaction. • Maintained/achieved contact center performance measurements to ensure company success and industry leadership in customer service including: e-mail response, average customer call time, average customer call wait time, abandoned call volume, and general productivity goals. • Built and maintained strong collaborative relationships with internal and external business partners Show less • Assisted customers daily with inquires via email and via phone regarding order status, payments, returns, and basic information about the products and services provided. • Consistently demonstrated positive and professional behavior to drive customer satisfaction. • Maintained/achieved contact center performance measurements to ensure company success and industry leadership in customer service including: e-mail response, average customer call time, average customer call wait time… Show more • Assisted customers daily with inquires via email and via phone regarding order status, payments, returns, and basic information about the products and services provided. • Consistently demonstrated positive and professional behavior to drive customer satisfaction. • Maintained/achieved contact center performance measurements to ensure company success and industry leadership in customer service including: e-mail response, average customer call time, average customer call wait time, abandoned call volume, and general productivity goals. • Built and maintained strong collaborative relationships with internal and external business partners Show less

Executive Assistant

• 2003 - 2004

• Functioned as liaison between agent and A-list music artists and management • Assisted in strategic planning of domestic and international tours • Secured domestic and international venues for world tours • Prepared and managed highly confidential artist riders and agreements • Prepared expense and travel reports • Interfaced daily with all levels of management • Supported multiple music agents • Functioned as liaison between agent and A-list music artists and management • Assisted in strategic planning of domestic and international tours • Secured domestic and international venues for world tours • Prepared and managed highly confidential artist riders and agreements • Prepared expense and travel reports • Interfaced daily with all levels of management • Supported multiple music agents