Experience

Mascot International A/S

• Denmark
• Textile Manufacturing
• 300 - 400 Employee

• Product & Market Analyst

  • Nov 2020 - Present

  In my job at MASCOT i am working with the following tasks: - Establishing a formal Marketing Intelligence System - Analyzing the product portfolio as well as competitor behaviour - Designing and executing surveys related to end-users on international markets, segments regarding consumer/buying behaviour as well as pricing - Analyzing distribution channels - Make analysis based insights and recommendations for relevant stakeholders in the organisation in order to further develop and optimize MASCOTs business Show less



Ennova

• Denmark
• Business Consulting and Services
• 100 - 200 Employee

• Senior Project Manager

  • Jan 2019 - May 2020

  In my job as a Senior Project Manager in Ennovas Customer Experience (CX) department, I was responsible for managing and executing customer satisfaction and market survey projects for some of the largest clients in Ennova. The mission of the projects was to help Ennovas clients improve efficiency and profitability in their customer relationships/processes and thereby ultimately improve their business. This was done by designing survey solutions to match our customers needs, execute surveys effectively, analyze data and report the insights to key stakeholders at our client.Besides client related project tasks, I was also the primary responsible in Ennovas CX department for interviewing and recruiting skilled project assistants (part-time employees) to our CX team, as well as coordinating and delegating project tasks to project assistants. Show less

• Project Manager

  • Jul 2017 - Dec 2018

  During my employment as an associated consultant / project manager I was internally and externally responsible for managing customer satisfaction survey projects for various clients in Ennova, as well as supporting various client project executions as a specialist within areas such as survey-design, data-management, analysis, reporting and presenting. Furthermore I was responsible for internal process improvement initiatives aiming at improving Ennovas efficiency when carrying out customer satisfaction survey projects. Show less

• Associated Consultant

  • Jan 2016 - Jun 2017

  During my employment as an associated consultant / project manager I was internally and externally responsible for managing customer satisfaction survey projects for various clients in Ennova, as well as supporting various client project executions as a specialist within areas such as survey-design, data-management, analysis, reporting and presenting. Furthermore I was responsible for internal process improvement initiatives aiming at improving Ennovas efficiency when carrying out customer satisfaction survey projects. Show less

• Analyst

  • Sep 2013 - Dec 2015

  Managing the process, and the different activities related to conducting customer satisfaction surveys. Job tasks are related to survey design, questionnaire design, sampling, data collection, analyzes, reporting and consulting.

• Junior Analyst

  • Dec 2012 - Aug 2013

  Working with various support activities related to carrying out customer satisfaction surveys, including questionnaire design, sampling, data collection, analyzes, reporting and consulting.

• Intern

  • Jun 2012 - Dec 2012

  Intern at Ennova within the Customer Excellence department