LaSonya Jones

Senior Systems Analyst at Georgia Department of Community Health
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Contact Information
us****@****om
(386) 825-5501
Location
GE
Skills

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Credentials

  • Certified HIT Pro – PW, Practice Workflow & Information Management Redesign Specialist (2013)
    Fresno State

Experience

  • Georgia Department of Community Health
    • United States
    • Government Administration
    • 300 - 400 Employee
    • Senior Systems Analyst
      • Oct 2011 - Present

      - Analyzes the business objective of the stakeholder and develops solutions to their business issues. - Define and implement new process or modify existing process and procedures that impacts both business unit and IT. - Develop Customer Service Request (CSR) and participate in Change Control Board (CCB) processes. - Manage any change requests related to the working project plans daily to meet the agreed deadlines. - Analyze both technical designs and specifications and communicate changes in functionality to business owner. - Define and implement best practices relating to system life cycle development. - Aids stakeholder in developing their business goals and objectives for projects and Customer Service Request (CSR). - Serve as interface between DCH IT, policy, and the fiscal agent. - Effectively communicate with external clients and internal teams to deliver GUI, interface and screen designs. - Consults with vendors or technical staff to insure that functionality of automated system is consistent with adherence to laws, regulations, and best practice standards by users. - Develop test plans, test cases, and associated test data needed to execute User Acceptance Testing. - Identify, analyze, and documents business requirements and delivers work products throughout the project life cycle. - Provide expertise in the business unit processes they support and systems components associated with these processes. - Translate business requirements to System/Functional requirements in preparation for submission to application developers. - Ability to identify systems defects and serves as key point of contact for troubleshooting and resolution.

  • Hewlett Packard Enterprise
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Analyst II
      • Nov 2010 - Oct 2011

      - Brings specialized knowledge to a project team and solves complex issues - Implements detailed technical design specifications which meets customer requirements. Tasks may include performing configuration and testing activities; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings. - Works with minimal direction from the technical lead and with customer to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. - Participates as part of a team and maintains good relationships with team members and customers.

  • ACS Healthcare Provider Solutions
    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Senior Systems Consulting Analyst
      • May 2002 - Nov 2010

      Senior Systems Consulting Analyst, Enterprise Implementation (2006 – 2010) - Provided comprehensive technical guidance and advice while serving as the enterprise reference sub-functional test lead, holding full accountability for both on and offshore resources. - Developed and executed test cases to verify functionality and operability of the program management module, using Rational ClearQuest Test Manager and Rational Manual Tester Tools. - Aligned and linked test cases to DSD requirements for subsequent client review via Rational RequisitePro. - Supported the development process by defining technical requirements, assessing use cases, and reviewing user interface specifications for the contact management, reference, and financial subsystems. - Identified and documented product defects in ClearQuest; executed regression test cases to verify code fixes and smoke tested patch releases for the contact management subsystem, ensuring quality standards were met. - Optimized offshore resources by managing resource and testing allocation; evaluated submitted defects to verify validity and compiled feedback on testing numbers. Systems Consulting Analyst, Georgia Healthy Families (GHF) Implementation (2004 – 2006) - Appointed test lead for the GHF implementation to provide additional functionality for the Georgia MMIS and integrate the data exchange hosted by several third-party vendors. - Planned and coordinated testing for six staff, ensuring all milestones were met. - Managed all phases of the testing process from compiling requirements and creating artifacts to initial integration testing through model office, user acceptance, and end-to-end testing, adhering to all defined quality standards. Business Analyst, Power Builder Team – Georgia Title XIX Implementation (2002 – 2004)

  • Electronic Data Systems
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Computer Programmer
      • 1990 - 2002

      Computer Programmer, Provost Technical Support Center – Richmond, Virginia (1999 – 2002) - Programmed systems and applications as an integral member of the development team, adhering to business and technical specifications and ensuring completion within established time parameters. - Modified COBOL II programs and created new programs for the Arkansas XIX mainframe MMIS; handled production and model office cycle changes and identified business need to determine requirements and project scope. - Served as the conversion SE for the Delaware XIX recipient and pre-authorization subsystems; evaluated system requirements, created test data, scheduled jobs, assessed test results, and defined development and maintenance needs. - Managed NHIC Compass 21 testing, including reports, windows, and batch processes; ran and sent reports via FTP to COLD and keyed claims using TDH Connect; facilitated user acceptance testing and client training. - Supported the Connecticut XIX mainframe MMIS long term care and financial subsystems with accountability for batch cycles; employed SLC3 methodology and assisted clients in handling technical and customer service issues. Technical Associate, Georgia Title XIX – Atlanta, Georgia (1998 – 1999) - Led customer service and system development efforts for the Georgia Title XIX application’s nursing home and financial subsystems. Completed account-owned computer based training courses. - Analyzed and developed effective solutions, addressing technical issues; scheduled model office and production jobs via the Control-M scheduling system. - Developed estimates of work and time to produce and test assigned modules. Systems Engineering Training, Georgia Title XIX – Atlanta, Georgia (1998) Completed an intensive 10-week course, encompassing structured programming methodologies and team dynamics. 

Education

  • Georgia State University
    Bachelor of Applied Science (B.A.Sc.), Industrial and Organizational Psychology
    1988 - 1993

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