Experience

New York State Higher Education Services Corporation

• Financial Services
• 1 - 100 Employee

• Director of Operations, Grants & Scholarships

  • Mar 2023 - Present



On Point For College

• Syracuse, NY

• Director Of Special Projects

  • Jul 2022 - Mar 2023



Tompkins Cortland Community College

• United States
• Higher Education
• 200 - 300 Employee

• Associate Dean of Enrollment Management

  • Dec 2017 - Sep 2021

  • Developed and implemented a comprehensive enrollment management plan which incorporated recruitment, enrollment, retention, and marketing.• Provided leadership and vision for a centralized, comprehensive, and student focused enrollment services center in the areas of admissions, financial aid, student success and advisement, and student accounts.• Established recruitment targets and locations for optimal inquiries and applications.• Created and implemented a virtual office for 30+ employees to provide seamless student support services relating to admissions, financial aid, registration, billing, and advisement. Created a virtual platform to host college fairs, information sessions, and instant admit days during the pandemic.• Developed and implemented virtual statewide FAFSA completion events during the pandemic reaching over 300 students and connecting them with 40+ FAFSA filing volunteers.• Led improvement and best practice implementation initiatives across the entire enrollment management suite of services.• Worked collaboratively with communications and marketing teams to promote events, programs, and activities to further strategic enrollment initiatives. Show less

• Director of Financial Aid

  • Apr 2014 - Dec 2017

  • Oversaw department of 10 people who administered federal, state, and institutional student aid programs.• Worked with multiple offices across campus to ensure internal controls, systems, policies, and procedures met standards of fiscal integrity and were compliant with applicable federal and state laws and State University regulations. • Collaborated with communications and marketing teams to develop and create strategies to enhance communications throughout the financial aid application process.• Compiled and submitted the FISAP, Gainful Employment reports, and annual requests for both internal and external use.• Educated high school counselors and college access personnel on FAFSA completion and financial aid information to make readily available to high school students and their parents. Show less



NYSFAAA

• Member

  • 2001 - 2017

  New York State Financial Aid Administrators Association (NYSFAAA) 2003 - present Out Reach Committee Co-Chair 2014-2017 College Goal Sunday Co-Chair 2011-2017 College Goal Sunday Site Coordinator 2008 - present Early Awareness Committee 2004 - 2007 New York State Financial Aid Administrators Association (NYSFAAA) 2003 - present Out Reach Committee Co-Chair 2014-2017 College Goal Sunday Co-Chair 2011-2017 College Goal Sunday Site Coordinator 2008 - present Early Awareness Committee 2004 - 2007



State University of New York Upstate Medical University

• Hospitals and Health Care
• 700 & Above Employee

• Assistant Director Financial Aid

  • Jun 2008 - Apr 2014

  • Managed the Admissions and Financial Aid Processing Unit consisting of three direct reports. • Administered the federal direct loan program and processed alternative loans in ELM. • Developed, documented, and maintained functional processes within the financial aid modules of Banner and self-service including validation tables, rules, and forms. • Created SQL rules for tracking, budgeting, and packaging; conducted file reviews, performed verification, and packaged financial aid awards. Show less



Ithaca College

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Financial Aid

  • Jun 2005 - Sep 2008

  • Administered the New York State Tuition Assistance Program (TAP) and Pell Grants • Reviewed ISIR and CSS Profile data • Packaged federal aid with FM and institutional aid with IM methodology • Monitored academic progress for NYS aid programs • Administered the New York State Tuition Assistance Program (TAP) and Pell Grants • Reviewed ISIR and CSS Profile data • Packaged federal aid with FM and institutional aid with IM methodology • Monitored academic progress for NYS aid programs



The College of Saint Rose

• United States
• Higher Education
• 400 - 500 Employee

• Assistant Director of Financial Aid

  • Nov 2003 - Jun 2005

  • Administered New York State aid programs • Awarded restricted institutional endowment funds • Performed verification • Packaged student awards • Calculated Return of Title IV aid for withdrawn students • Counseled students and families • Administered New York State aid programs • Awarded restricted institutional endowment funds • Performed verification • Packaged student awards • Calculated Return of Title IV aid for withdrawn students • Counseled students and families



Herkimer County Community College

• Herkimer, NY

• Financial Aid Assistant

  • Jun 1992 - May 2003

  • Administered the federal direct loan program • Certified New York State TAP awards • Monitored academic progress for federal and state aid programs • Counseled students and families • Administered the federal direct loan program • Certified New York State TAP awards • Monitored academic progress for federal and state aid programs • Counseled students and families