Experience

Hubbard Supplyhouse

• United States
• Wholesale
• 1 - 100 Employee

• Builder Support

  • Nov 2021 - Present

  • Enter 25+ light packages for home builders and ensure each house has the correct selected fixtures for each room in the Eclipse ERP System. • Checking numerous electricians and builder websites along with the delivery calendar to ensure a timely delivery for light packages during the construction of a home. • Working with Sales Representatives to add extra fixtures, send replacements for damaged fixtures and troubleshoot problems with shipments. • Enter 25+ light packages for home builders and ensure each house has the correct selected fixtures for each room in the Eclipse ERP System. • Checking numerous electricians and builder websites along with the delivery calendar to ensure a timely delivery for light packages during the construction of a home. • Working with Sales Representatives to add extra fixtures, send replacements for damaged fixtures and troubleshoot problems with shipments.



Piedmont HealthCare

• United States
• Medical Practices
• 200 - 300 Employee

• Front Desk Receptionist

  • Nov 2020 - Nov 2021

  Greet 65+ patients a day at Govil Spine and Pain Care, checking them in and verifying insurance coverage while collecting co-pays and patient balances. Answering any questions that come across the phone system about appointments, medication and referrals. Scheduling new patient appointments with Nurse Practitioner or new patient procedure appointments with the Medical Doctor. Greet 65+ patients a day at Govil Spine and Pain Care, checking them in and verifying insurance coverage while collecting co-pays and patient balances. Answering any questions that come across the phone system about appointments, medication and referrals. Scheduling new patient appointments with Nurse Practitioner or new patient procedure appointments with the Medical Doctor.



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2019 - Jul 2020

  •Promote and maintain customer service relations by utilizing service excellent techniques, document problems and corrective procedures per established guidelines. •Handle about 85% of EnFact Fraud Prevention Cases, 10% lost/stolen, and 5% of other types of calls from financial institutions or cardholders. •Active listener while maintaining composure to work through difficult situations. •Promote and maintain customer service relations by utilizing service excellent techniques, document problems and corrective procedures per established guidelines. •Handle about 85% of EnFact Fraud Prevention Cases, 10% lost/stolen, and 5% of other types of calls from financial institutions or cardholders. •Active listener while maintaining composure to work through difficult situations.



FinThrive

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Representative

  • May 2018 - Aug 2019

  •Served in a lead position to other peers which involved coaching and feedback when it came to collection goals for each month. •Provide front desk coverage to greet/schedule between 50-60 patients each day while answering a multi-line telephone in busy surgical office. •Work closely with the most popular insurance companies, identifying, verifying and applying coverage for patients. •Served in a lead position to other peers which involved coaching and feedback when it came to collection goals for each month. •Provide front desk coverage to greet/schedule between 50-60 patients each day while answering a multi-line telephone in busy surgical office. •Work closely with the most popular insurance companies, identifying, verifying and applying coverage for patients.



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Hostess

  • Apr 2017 - May 2018

  •Responsible for effectively communicating with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. •Serve about 20-25 patients collectively between assigned floors. •Major responsibility includes delivering meal carts to patient units, aiding in the meal set-up at bedside, discarding of soiled trays, taking inventory of nourishment area, stocking the nourishment area and accurately operating technical equipment. •Responsible for effectively communicating with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. •Serve about 20-25 patients collectively between assigned floors. •Major responsibility includes delivering meal carts to patient units, aiding in the meal set-up at bedside, discarding of soiled trays, taking inventory of nourishment area, stocking the nourishment area and accurately operating technical equipment.



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• Server

  • May 2016 - May 2018

  Greet and serve each guest beverages and food to their liking, handle cash and/or credit, debit card transactions. Smile and give great customer service. Greet and serve each guest beverages and food to their liking, handle cash and/or credit, debit card transactions. Smile and give great customer service.



Hobby Lobby

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Oct 2016 - Apr 2017

  Cash out customers in a timely manner, handle money by receiving and giving back correct change. Ensure items that are being sold are on sale, smile and give great customer service. Cash out customers in a timely manner, handle money by receiving and giving back correct change. Ensure items that are being sold are on sale, smile and give great customer service.