Vladimir Lashin

Engineer of videoconferencing and service desk systems at Guta Group
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Contact Information
us****@****om
(386) 825-5501
Location
RU
Languages
  • Russian Native or bilingual proficiency
  • English Limited working proficiency

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Credentials

  • CTI-P301 Advanced Programming Skills
    Crestron Electronics
    May, 2019
    - Nov, 2024
  • CTI-P201 Core System Programming
    Cr
    Nov, 2018
    - Nov, 2024
  • CTI-P101 Foundations of Crestron Programming
    Crestron Electronics
    Sep, 2018
    - Nov, 2024

Experience

    • Investment Management
    • 1 - 100 Employee
    • Engineer of videoconferencing and service desk systems
      • Sep 2019 - Present

      Comparison and selection of a suitable Service Desk solution for a company from existing on the market, such as BMC Remedy, BMP Online, Ivanti, Naumen. Preparation of technical specifications and further implementation and deployment of the system in operation. Comparison and selection of a suitable video conferencing system for a company from existing on the market, such as Cisco, Avaya, Yealink. Testing these systems in the corporate network of the company. Preparation of documentation and further implementation and deployment of the system in operation in conjunction with the integrator company.

    • Oil and Gas
    • 100 - 200 Employee
    • Head of Videoconferencing department
      • Nov 2013 - Aug 2019

      - Videoconferencing and audio selector support group operational work organization and control for Federal Grid Company (http://www.fsk-ees.ru/eng) and Rosseti (http://www.rosseti.ru/eng) using Polycom and Cisco equipment by H.323 protocol; - Providing videoconferencing Protocol h.263 and h.264, and monitor them in a real time using software Polycom MGC and RMX Manager. Configuration and support of a server hardware as Polycom (RMX2000/4000, VBP 5300-E,VBP 5300-ST, CMA 4000, RSS 4000) and terminal equipment Polycom (VSX 7000, HDX 4000/6000/7000/8000, RealPresence Group 300/310/500/700), Cisco (EX60/90);- Working with the high priority technical cases: a) organization of the collaboration and presentation equipment repair and support,b) comunications with the company contractors; - Support e-mail notifications web-site created using PHP;- Implementation and monitoring of the new staff training process, instructing employees about the current changes in the group's work; - High priority videoconferences regulations creating; - Implementation and monitoring of a testing in order to improve the quality of communication;- Technical documentation preparation and scheme modernization of the existing videoconferencing network procedure;- Configuration, testing and support terminal equipment Huawei DP300/TE40 and Yealink VC500/800/VP-T49G- Joint testing of Polycom server and Polycom, Huawei and Yealink terminal equipment;- Duties of the Videoconferencing administrator or operator in case of operational need; - Ensuring the maintenance of cleanliness and order in the premises of the department.Results of work: ensuring uninterrupted communication, Videoconferencing and audio selector working efficiency, fast resolution of technical problems, improving communication performance, leadership skills development (up to 20 people), skills in planning and coaching (training new staff), conflict resolution skills development.

    • Senior Specialist Engineer
      • Sep 2010 - Nov 2013

      - Accepting and processing Videoconferencing and audio selector requests via e-mail; - Videoconferencing and audio selector requests sessions organizaion; - Videoconferencing participants connection; - Videoconferencing process administrating; - Connection testing, solving or escalating the problems; - Technical cases creating; - Initial setup and maintenance of the Videoconferencing terminals.Results of work: ensuring uninterrupted communication, Videoconferencing and audio selector working efficiency, fast resolution of technical problems, improving communication performance, practical knowledge of Polycom MGC Manager, RMX Manager, CISCO, PVX, CMA Desktop programs.

  • Vector Medical, Ltd.
    • Москва, Россия
    • Information technology and computer networks Specialist
      • Jul 2010 - Sep 2010

      - PC administration; - Software installation; - Document management assisting. Results of work: structured documents procedure, technical problems timely resolution (such as software upgrades, computer accessories and making the necessary repair). - PC administration; - Software installation; - Document management assisting. Results of work: structured documents procedure, technical problems timely resolution (such as software upgrades, computer accessories and making the necessary repair).

  • Mobiland
    • Москва, Россия
    • Sales Manager
      • Sep 2009 - Jan 2010

      - Communication with customers; - New clients searching; - Sales support; - Smartphones, phones and laptops software installation and configuration. Results of work: office turnover increasing by 15%, new regular customers finding, receiving fundamentals skills in sales and marketing, conflict resolution skills. - Communication with customers; - New clients searching; - Sales support; - Smartphones, phones and laptops software installation and configuration. Results of work: office turnover increasing by 15%, new regular customers finding, receiving fundamentals skills in sales and marketing, conflict resolution skills.

Education

  • Moscow State Mining University (MSMU)
    Master’s Degree, Automation and Computer Science, Computer Aided Design, Automation and Control
    2008 - 2010
  • Moscow State Mining University (MSMU)
    Bachelor’s Degree, Automation and Computer Science, Computer Aided Design, Automation and Control
    2005 - 2010

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