Experience

Crisp Connections

• United States
• Telecommunications
• 1 - 100 Employee

• Sales Agent

  • Apr 2019 - Present

  Source new sales opportunities through outbound calls and close sales and achieve daily/ weekly quotas. Understand the needs of customers and match those to the company’s products. Route qualified opportunities to the appropriate sales openings. Build rapport with prospects through friendly and engaging communication. Capture customer information for future follow-up and respond swiftly and courteously to customer complaints or inquires. Source new sales opportunities through outbound calls and close sales and achieve daily/ weekly quotas. Understand the needs of customers and match those to the company’s products. Route qualified opportunities to the appropriate sales openings. Build rapport with prospects through friendly and engaging communication. Capture customer information for future follow-up and respond swiftly and courteously to customer complaints or inquires.



SEPHORA

• France
• Retail
• 700 & Above Employee

• Packer

  • Oct 2018 - Jan 2019

  Pack out orders in a timely fashion. Had to verify with the computer that the number of items in the order were correct. Add samples if needed. If work gets too low they would move me to a put station or to another pack station that needs packing out urgently. Pack out orders in a timely fashion. Had to verify with the computer that the number of items in the order were correct. Add samples if needed. If work gets too low they would move me to a put station or to another pack station that needs packing out urgently.



Adecco-NIKE

• Memphis,TN

• Reconciler/Packer

  • Jan 2018 - Jul 2018

  Material handler/ Packer: Locate materials and supplies by pulling and verifying materials and supplies listed on production order. Prepare finished stock for shipment by identifying, pulling, packing, and securing product. Reconciler: Make sure certain packages clear through shipping by a certain time. Check each box and make sure that they pass the packaging protocol. Material handler/ Packer: Locate materials and supplies by pulling and verifying materials and supplies listed on production order. Prepare finished stock for shipment by identifying, pulling, packing, and securing product. Reconciler: Make sure certain packages clear through shipping by a certain time. Check each box and make sure that they pass the packaging protocol.



Radial Inc.

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Dock Lead

  • May 2017 - Jan 2018

  Manage single section of the dock pertaining to training, quality, workmanship, productivity, recovery, and employee practices. Receives and answers questions from workers pertaining to the dock area process. Monitor and expedite the flow of materials within the dock area and adjust if necessary. Maintain workflow records and documents. Manage single section of the dock pertaining to training, quality, workmanship, productivity, recovery, and employee practices. Receives and answers questions from workers pertaining to the dock area process. Monitor and expedite the flow of materials within the dock area and adjust if necessary. Maintain workflow records and documents.



Sitel

• Starkville,MS

• Customer Service Representative and Technical Support

  • Aug 2016 - Apr 2017

  Take care of the customers’ billing, account, and or product inquires. Schedule home installations, provide technical product troubleshooting and answer any questions a customer may have. Take care of the customers’ billing, account, and or product inquires. Schedule home installations, provide technical product troubleshooting and answer any questions a customer may have.



Total Look

• Starkville, MS

• Sales Associate

  • Aug 2013 - Jul 2016

  Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service. Operate cash registers, manage financial transactions, and balance drawers. Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service. Operate cash registers, manage financial transactions, and balance drawers.