LaShanna Harrington
Claims Specialist at Kin Insurance- Claim this Profile
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Bio
Experience
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Kin Insurance
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United States
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Insurance
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300 - 400 Employee
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Claims Specialist
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Aug 2022 - Present
United States
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Mphasis
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India
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IT Services and IT Consulting
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700 & Above Employee
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Closing Analyst
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Dec 2019 - Mar 2022
United States
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Bank of America
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United States
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Banking
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700 & Above Employee
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Operations Control Analyst
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Jan 2014 - Sep 2019
Jacksonville, Florida Area Responsible for routine to complex research and investigations in diversified operations to support compliance directed by internal bank policies and required adherence which can involve high dollar penalties and fines for the bank. ● Provide support and serve as back-up to the Anti-Money Laundering department for daily, weekly, and monthly audits for a variety of deposit, credit card and small business accounts. ● Identify issues and make proposals to minimize exposure or loss… Show more Responsible for routine to complex research and investigations in diversified operations to support compliance directed by internal bank policies and required adherence which can involve high dollar penalties and fines for the bank. ● Provide support and serve as back-up to the Anti-Money Laundering department for daily, weekly, and monthly audits for a variety of deposit, credit card and small business accounts. ● Identify issues and make proposals to minimize exposure or loss for the bank. ● Proactively recommended process improvements to make workflow easier and faster.
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Loss Mitigation Specialist
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Jan 2011 - Dec 2013
Jacksonville, Florida Area Assisted as back-up for current loan processor and closer. Review loan documentation to extract pertinent information to ensure accurate loan setup, collateral monitoring and inspection of all closing documents for 100% efficiency. ● Evaluate assets to provide appropriate course of action to expedite settlement. ● Negotiated Short Payoff Settlements with lenders. ● Performed evaluation of real estate valuations with such tools such as appraisals, market trends and site… Show more Assisted as back-up for current loan processor and closer. Review loan documentation to extract pertinent information to ensure accurate loan setup, collateral monitoring and inspection of all closing documents for 100% efficiency. ● Evaluate assets to provide appropriate course of action to expedite settlement. ● Negotiated Short Payoff Settlements with lenders. ● Performed evaluation of real estate valuations with such tools such as appraisals, market trends and site demographics.
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Loan Operations Analyst
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May 2010 - Jan 2011
Jacksonville, Florida Area Discuss appropriate workout strategy to bring accounts current to investor or insurer guidelines in compliance with regulatory authorities. ● Developed a good understanding and working knowledge of various computer-based systems and business software in order to make knowledgeable decisions for modification, short sale or deed-in-lieu requests.
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Regulatory Compliance Specialist
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Dec 2009 - May 2010
Jacksonville, Florida Area Made outbound calls to internal customers that were late with their home equity mortgage payments in order to bring them current. ● Setup workout plans for upper management approval This strategy would bring customer loans current over certain time periods in efforts to avoid foreclosure. ● Team player that works great under a fast paced environment.
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Loan Processor
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Apr 2009 - Sep 2009
Jacksonville, Florida Area Responsible for working closely with customers, realtors and internal management to coordinate short sales and modifications. ● Analyze credit and collateral documents and submit files to underwriting for approval. ● Strong working knowledge of Conventional, Jumbo, FHA, Freddie Mac and VA loan processing and closing. ● Excellent written and verbal communications skills and great attention to details.
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JPMorgan Chase & Co.
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United States
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Financial Services
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700 & Above Employee
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Prime Loss Mitigation Negotiator
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Jan 2003 - Apr 2009
Jacksonville, Florida Area Took inbound calls in the customer service department. I then was promoted to Collections, where I made outbound calls to mortgagors that were past due on their loans. After that I was promoted to the escrow area where I assisted in setup and analysis of customers escrow accounts. Lastly, I gained further knowledge in the Loss Mitigation department where I performed Short sales, modifications and Deed-in-Lieu for customers facing foreclosure.
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Education
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Florida State College of Jacksonville
Associates in Arts, Business Administration and Management, General