Experience

South University

• United States
• Higher Education
• 200 - 300 Employee

• Dean Of Student Affairs

  • Sep 2018 - Present

  The Dean of Student Affairs is responsible for developing a culture which facilitates student engagement and student satisfaction. The Dean of Student Affairs enforces all policies outlined in the Student Handbook and Academic Catalog; provides campus programming/activities, crisis response, training, and other related administrative processes which support institutional effectiveness tracking and accreditation reporting for the campus.

• Associate Dean of Student Affairs

  • Aug 2016 - Sep 2018

  The Associate Dean of Student Affairs is responsible for support and enforcement of all Student Affairs policies, campus programming and activities, crisis response, Career Services compliance reporting, and other related administrative processes, which support the institutional effectiveness priorities for the campus.



The Art Institutes

• United States
• Higher Education
• 700 & Above Employee

• Dean of Student Affairs

  • May 2015 - Jun 2016

  The Dean of Student Affairs is responsible for administration, and enforcement of Student Affairs policies, training and other related administrative processes for the campus which support institutional effectiveness tracking and reporting.•Responsible for developing a culture which facilitates student engagement and regular assessment of student feedback and satisfaction•Participated in quarterly Operations and Planning Meetings with Campus President and executive leadership team to facilitate strategic planning for institutional effectiveness and continuous improvement processes for all administrative and educational support services; Assess progress, discuss challenges and celebrate successes toward achieving departmental and campus goals•Responsible for the administration of student satisfaction inventories, collection, review and analysis of reported results and communicating these results to the campus community; create initiatives in response to inventory outcomes.•Supported administration and implementation of SACS and ACICS accreditation standards and recommendations through policy administration, training and development of staff, faculty and students; Assist with OSAIR data collection and QEP activity planning and implementation.•Managed compliance with all EDMC Policies and Procedures, and state and federal regulatory requirements such as: Student Grievance Policy, Complaint Resolution, Americans with Disabilities Act, Section 504, Jeanne Clery Act, Family Education Rights to Privacy Act, Title IX, NC Board of Governors, Attorneys General, and Gainful Employment standards, through quarterly and annual reporting and regular training.•Ensured the delivery of effective and quality service to students in the following areas: New Student Orientation, student housing, student support and wellness, student conduct, campus safety, disability services, student success, student employment, persistence initiatives and student engagement.



South University

• United States
• Higher Education
• 200 - 300 Employee

• Associate Dean of Student Affairs

  • Jul 2012 - May 2015

  • Created and executed campus programing, activities and events which positively impact campus pride and student engagement, demonstrated through increase in Noel-Levitz Student Satisfaction Survey results• Planned and coordinate campus events, New Student Orientation graduation, hooding, as well as, community events for students/faculty/staff• Served as Disabilities Services Coordinator for the campus to ensure compliance with ADA regulations andpolicies; maintained confidential Disability Services records• Provided recommendations and advisement to campus administration and faculty to improve new student retention as a member of the Continuing Student Review (CSR) committee, and the New Student Mentoring Program (lead)• Supervised and trained Student Affairs work-study students, explained Student Affairs’ responsibilities and processes to new employees and faculty; create training workshops for faculty and employees on Incident Reporting and Disability Services procedures.• Managed additional leadership roles including: interim Dean of Student Affairs, 2013 United Way Campaign Chair, Chair Anne Patton Scholarship Committee, SU-Col Campus Community Coordinator, Noel-Levitz Action Committee (Co-Chair), Consultant for Ai Charlotte Student Housing program



The Art Institutes

• United States
• Higher Education
• 700 & Above Employee

• Director of Residence Life and Housing

  • Apr 2008 - Jul 2012

  •Demonstrated vision, leadership and strategic direction for AiCSC’s Student Housing department•Planned and managed quarterly and annual Student Housing budget, lease aging records, apartment maintenance records and giveback schedule. Apprised the Director of Student Services, DAFS and other Executive Committee members regarding management of housing occupancy numbers and facility planning.•Developed business relationships with nine (9) property managers in local apartment communities to acquire new apartment leases, and provide support for master license agreement negotiations between property management, VP of Student Affairs and other EDMC stakeholders.•Worked closely with the CSR Committee, Academic Affairs Dept, Financial Aid and Admissions to monitor status of housing students (new and continuing) to manage housing occupancy•Supervised, interviewed, hired and trained Residence Life Coordinators (RLC), Resident Assistants, and Shuttle Driver candidates•Responsible for problem resolution for faculty, staff, shuttle drivers, parents, students, property managers, police department and vendors with respect to all student housing concerns. Managed judicial process for student housing to enforce polices and mitigate potential housing concerns.•Developed diverse student activities and programs, to promote student success, satisfaction and persistence

• Asst Dir of Housing and Res Life

  • May 2004 - Apr 2008

  Resident Life Coordinator Dec 2004- April 2006

• Admissions Coordinator

  • May 2004 - Nov 2004

  • Coordinated and explained the enrollment and financial planning process to newly enrolled students and their parents; Assisted with the collection of necessary paperwork for processing financial aid and enrollment• Met with all Assistant Directors of Admissions regularly to discuss status of prospective students• Participated in weekly New Student Review (NSR), accountability meetings• Responsible for compliance with all school policies pertaining to the admissions and financial aid processes



Clemson University

• United States
• Higher Education
• 700 & Above Employee

• Student Services (Telecommunications)

  • Mar 2002 - May 2004

  Provide quality customer service to students, parents, faculty and staff with campus telecommunication services (cellphone, long distance plans, etc)Responsible for billing and collections, receiving payments and posting payments to student accounts. Represented the Telecommunications Department during New Student Orientation and other campus events. Provide quality customer service to students, parents, faculty and staff with campus telecommunication services (cellphone, long distance plans, etc)Responsible for billing and collections, receiving payments and posting payments to student accounts. Represented the Telecommunications Department during New Student Orientation and other campus events.