Customer Relations Manager

• Mar 2023 - Present

Analyzing customer data to improve business relationship. Analyzing customer data to improve business relationship.

Customer Success Manager

• Jun 2021 - Mar 2023

Customer Care Specialist

• Aug 2020 - Jun 2021

Customer Success Intern

• Feb 2020 - Aug 2020

Logistiek medewerker

• Nov 2018 - Feb 2020

Waiter/Bartender

• Feb 2017 - Sep 2019

Work at different locatons with a lot of passion, Welcoming people, seat them at their table, describe and serve dishes and beverages. Work at different locatons with a lot of passion, Welcoming people, seat them at their table, describe and serve dishes and beverages.

Front Office Employee

• Feb 2018 - Sep 2018

Operational internship at Hyatt's five star luxury boutique hotel, Andaz London Liverpool Street. Operational internship at Hyatt's five star luxury boutique hotel, Andaz London Liverpool Street.

All-round Employee

• Jun 2016 - Oct 2017

Vosselaer barbecue concepts / catering concepts / event design / meetings. Kitchen and service. Vosselaer barbecue concepts / catering concepts / event design / meetings. Kitchen and service.

Practical weeks

• Feb 2016 - Jul 2016

Worked in the following 4 departments at the Teaching Hotel Château Bethlehem in Maastricht: Front-office, Kitchen and Restaurant. During my practical week in the Front Office I was assigned to be the supervisor and I coached and supported my group of 12 students. Restaurant: Developed service skills. Front office: Improved communication and leading skills. Kitchen: Learned how to communicate and serve proper dishes in the kitchen. Worked in the following 4 departments at the Teaching Hotel Château Bethlehem in Maastricht: Front-office, Kitchen and Restaurant. During my practical week in the Front Office I was assigned to be the supervisor and I coached and supported my group of 12 students. Restaurant: Developed service skills. Front office: Improved communication and leading skills. Kitchen: Learned how to communicate and serve proper dishes in the kitchen.

Marketing and Sales

• Oct 2015 - Jan 2016

Did Marketing and Sales for Direct Result. Convinced people to become a member of a charity, for example Amnesty International or Rode Kruis. Developed many social skills as well as sales skills. Did Marketing and Sales for Direct Result. Convinced people to become a member of a charity, for example Amnesty International or Rode Kruis. Developed many social skills as well as sales skills.

Travel Guide

• May 2015 - Aug 2015

As travel guide I was responsible for the guests, welcomed guests, did marketing and sales. One of the most important things was customer satisfaction and to give the guest a once in a lifetime experience. As travel guide I was responsible for the guests, welcomed guests, did marketing and sales. One of the most important things was customer satisfaction and to give the guest a once in a lifetime experience.

Waiter and Bartender

• Jun 2014 - May 2015

Work at the Amstelhoeck with a lot of enthusiasm, Welcome people to the restaurant, seat them at their table, describe and serve dishes, making their drinks. Amstelhoeck is one of Amsterdam biggest restaurant. It's located next to Rembrandtplein. Work at the Amstelhoeck with a lot of enthusiasm, Welcome people to the restaurant, seat them at their table, describe and serve dishes, making their drinks. Amstelhoeck is one of Amsterdam biggest restaurant. It's located next to Rembrandtplein.

Trainer/Group leader

• Sep 2012 - Jan 2015

Provided trainings for children between 15-17 years old. Coached and motivated the youth selection teams. Guided teams and took responsibility for all the activities during practice and games at field hockeyclub BMHV. Provided trainings for children between 15-17 years old. Coached and motivated the youth selection teams. Guided teams and took responsibility for all the activities during practice and games at field hockeyclub BMHV.