Lars Grønlund

Technical Support Senior Engineer at Gram & Juhl A/S
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Contact Information
us****@****om
(386) 825-5501
Location
South Denmark, Denmark, DK
Languages
  • English Professional working proficiency
  • German Limited working proficiency
  • Danish Native or bilingual proficiency

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Credentials

  • ISO 9000:2000 Series Auditor/Lead Auditor
    International Register of Certificated Auditors
    May, 2007
    - Nov, 2024
  • Six Sigma Green Belt
    Sandholm & Co

Experience

    • Denmark
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Technical Support Senior Engineer
      • Apr 2011 - Present

      Technical Customer Support - Gram & Juhl A/S CMS systemTechnical TrainingProduct Management/Project ManagementSW validationQuality Claims handling - 8D reporting

    • Head of Technical Support
      • Jun 2013 - Jun 2014

      Technical Customer SupportTeam leaderTechnical Training

    • Denmark
    • Mechanical Or Industrial Engineering
    • 700 & Above Employee
    • Quality engineer, Development verification Testing
      • 2008 - Apr 2011

      Software - and Hardware verification testing:Test and verification of SW and HW Applications for both Medical and Home in coorporation with Technical Sale and Customers.Design reviewTechnical Customer support

    • Quality Area Manager
      • Aug 2007 - May 2008

      Handling of Customer Quality Claims8D reportingFailure analysis and statistics

    • Denmark
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Quality Engineer/Quality management:
      • Jan 2006 - Aug 2007

      Handling of Customer Quality Claims 8D reporting and Failure analysis FMEA Lead Auditor Handling of Customer Quality Claims 8D reporting and Failure analysis FMEA Lead Auditor

    • Railroad Equipment Manufacturing
    • 1 - 100 Employee
    • Technical Customer Support
      • 2004 - 2005

      Technical Customer Support: Handling of Customer Claims Project Management Technical Customer Support: Handling of Customer Claims Project Management

    • Production & Test Manager
      • Jan 2002 - May 2004

      Ansvarlig for produktion, test og support. Medejer. Ansvarlig for produktion, test og support. Medejer.

    • Test engineer, Development verification
      • Aug 1999 - Dec 2002

      System test and managing of maintenance tasks in connection with support, including development , test and validation of firmware. Technical support and – training, test specification and development of scripts. System test and managing of maintenance tasks in connection with support, including development , test and validation of firmware. Technical support and – training, test specification and development of scripts.

    • Denmark
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Process engineer, SMD production area.
      • Oct 1998 - Aug 1999

      Process-ingeniør: Deltagelse i integreret produktudvikling og metodearbejde indenfor SMD montage og loddeprocesser. Process-ingeniør: Deltagelse i integreret produktudvikling og metodearbejde indenfor SMD montage og loddeprocesser.

    • Test Manager Visa Cash/Danmont Applications
      • Jan 1996 - Jul 1998

      Test manager: Test af SmartCard betalingskortterminaler. Ansvarlig for hele forløbet i kundesager: Fra udarbejdelse af tilbud til rapportering af testresultater, herunder også konsulentbistand i forbindelse med fejl i HW og SW. Udvikling af testplaner i samarbejde med operatørerne Visa International og Danmønt A/S. Test manager: Test af SmartCard betalingskortterminaler. Ansvarlig for hele forløbet i kundesager: Fra udarbejdelse af tilbud til rapportering af testresultater, herunder også konsulentbistand i forbindelse med fejl i HW og SW. Udvikling af testplaner i samarbejde med operatørerne Visa International og Danmønt A/S.

Education

  • Danmarks Tekniske Universitet
    Bachelor’s Degree, General Electrical Engineering field, Mechatronics, (Akademiingeniør)
  • Force Technology
    Lead Auditor ISO 9000:2000, ISO 9000:2000 Series Auditor/Lead Auditor cource
    2007 - 2007

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