Experience

Turtle Rock Studios

• United States
• Computer Games
• 100 - 200 Employee

• Director, Quality Assurance

  • Mar 2012 - Present

  • Built and cultivated a QA department of twenty employees in a flourishing studio from the ground up. • Developed test plans, training curriculums, reporting structures, and imbedded QA processes for the QA team. • Point of contact for all Production related QA needs and external QA publishing and hiring contacts. • Focused on improving accessibility and user experience throughout DLC development. • Established a Live team to work with consumers via community outlets to address and research live bugs. • Set a reporting structure to convey daily build status and project risks to prominent parties within the studio. • Worked directly with the gameplay teams to finalize and balance all major gameplay features. • Managed and ran daily studio playtests to gather feedback and bugs on active projects. • Created and executed resource plans for AAA titles across multiple platforms and skus. • Tested and released eight major content patches in post launch support of Evolve, being the final gate of feature sign off. • Guided permanent and temporary employees to reach their full potential and achieve their goals and develop new skills. • Managed the JIRA database through reviewing and editing issues as well as handling publisher to developer issue tracking. Show less



THQ

• United States
• Computer Games
• 200 - 300 Employee

• QA Lead

  • Jul 2011 - Feb 2012

  • Assess risk based on the state of the project and assist in providing solutions for potential issues.• Co-created the QA Analytics group to analyze both THQ games and Competitors titles to created detailed reports on how to improve THQ’s core game design.• Planned and creating test plans for a unique DLC plans with new business models.• Lead teams of testers and worked with product development in testing new prototype game peripherals.• Became a pivotal member of the training group to mentor and train new testers in their responsibilities.• Organized and executed online and at home tests throughout test cycles for several AAA titles.• Managed Competitive Analysis tests while writing detailed reports regarding quality.• Reviewed and standardized bug writing for the team through creating terminology and location documents for projects.• Planned and executed website testing for community sites related to major upcoming titles. Show less

• Senior QA Tester

  • Aug 2010 - Jul 2011

  • Supported QA Leads in leading teams on specific platforms for larger multiplatform titles, reported and tracked daily tasks.• Lead the Senior Tester Group and pushed to create unique goals to spread knowledge and experience to the test team through the mentorship program and the QA Update.• Trained testers in the methodology of competitive analysis to assist in running tests and creating competitive analysis reports.• Organized and executed online and at home tests throughout test cycles for several AAA titles.• Managed Competitive Analysis tests while writing detailed reports regarding quality.• Became a point of contact for onsite testers and developers by updating documents, performing tests, and relaying imperative information to all required parties.• Reviewed and Standardized bug writing for the team through creating terminology and location documents for the team as well as unlock and 100% documentation for the group. Show less

• QA Tester

  • Apr 2007 - Aug 2010