Experience

Bench Accounting

• Canada
• Accounting
• 400 - 500 Employee

• Client Success Manager

  • Apr 2021 - Present

• Client Success Team Lead

  • Jun 2019 - Present

• Sales Team Lead

  • Jul 2018 - Present

• Account Executive

  • Jun 2017 - Jul 2018

• Sales Development Representative

  • Nov 2015 - Jun 2017



Rocky Mountaineer

• Canada
• Travel Arrangements
• 300 - 400 Employee

• Host

  • Apr 2006 - 2015

  Managed life-changing experiences for guests, through the integration of customer service and information, over a 4 day journey through western Canada. Managed life-changing experiences for guests, through the integration of customer service and information, over a 4 day journey through western Canada.



Landsea Tours & Adventures

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Tour Leader

  • Apr 2012 - Oct 2012

  Working independently, conducted safe, professional, and entertaining tours of Vancouver, Victoria, Whistler, and North Shore for up to 24 guests at a time for the premier sightseeing company in Vancouver. Working independently, conducted safe, professional, and entertaining tours of Vancouver, Victoria, Whistler, and North Shore for up to 24 guests at a time for the premier sightseeing company in Vancouver.



Moda Hotel

• Vancouver, Canada Area

• Guest Service Agent

  • Jul 2011 - May 2012

  Reporting to the General Manager, provided integral administrative Property Management System support for a busy 67-room establishment while ensuring the ultimate boutique-hotel experience. *Ran daily reports to check accuracy of reservations and identify any special requests *Primary point of contact for resolution of guest questions and concerns *Engaged all guests in a sincere and hospitable manner in upholding of hotel's brand image Reporting to the General Manager, provided integral administrative Property Management System support for a busy 67-room establishment while ensuring the ultimate boutique-hotel experience. *Ran daily reports to check accuracy of reservations and identify any special requests *Primary point of contact for resolution of guest questions and concerns *Engaged all guests in a sincere and hospitable manner in upholding of hotel's brand image



Skyservice Airlines

• Airlines and Aviation
• 1 - 100 Employee

• Flight Attendant

  • Oct 2006 - Mar 2007

  Reporting to Customer Service Manager, ensured the safety and comfort of up to 140 passengers for up to 15 hours a day while perpetuating the brand promise. Reporting to Customer Service Manager, ensured the safety and comfort of up to 140 passengers for up to 15 hours a day while perpetuating the brand promise.



Reitmans Canada Ltée/Ltd

• Canada
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2004 - Apr 2006

  Reporting to Store Manager, provided integral administrative POS support while being responsible for perpetuating the brand promise as the first point-of-contact to hundreds of customers a day. Reporting to Store Manager, provided integral administrative POS support while being responsible for perpetuating the brand promise as the first point-of-contact to hundreds of customers a day.