General Manager

• Oct 2018 - Present

Executive level accountability for total operations; fixed operations (Parts and Service) and variable operations (new and used vehicles). Built a high performing team through development of people from within and outside of the auto industry, leveraging talent, attitude, and behavior of carefully selected people combined with coaching and mentoring to drive success. Five time winner of Toyota Canada Presidents Pride for operational excellence. I am a process and culture driven operator with a true passion for the automotive business.

Pre-Owned Sales Manager

• Aug 2015 - Oct 2018

Took department from chronic net loss, to consistently 20% + net to gross profitability, implemented velocity metrics focusing on turns and overall gross return on investment. Developed reconditioning processes that benefited the dealership from both a fixed operations and used car dept. perspective. Operated with holistic approach that leveraged the used car department to not only be profitable but to increase profitability of other departments such as new car and fixed operations.

Financial Services Manager

• Mar 2013 - Jul 2015

Increased store PVR average by 100% within 3 months, implemented processes for F&I turnover and desking, facilitated sales person training, implemented performance driving F&I spiff program. Hired and trained second F&I manager to grow department. Consistently met Toyota Canada warranty objectives and maintained well balanced product penetration.

Automotive Product Advisor

• Apr 2012 - Mar 2013

product selection

Managing Director

• 2018 - Present

Wholesale leasing operation providing custom leasing solutions for light and medium duty commercial vehicles, pre-owned vehicles and fleet. Wholesale and exporting as well. Wholesale leasing operation providing custom leasing solutions for light and medium duty commercial vehicles, pre-owned vehicles and fleet. Wholesale and exporting as well.

Business Student

• 2008 - 2012