Experience

Northumbria University

• United Kingdom
• Higher Education
• 500 - 600 Employee

• TEL Analyst (academic)

  • Jan 2016 - Present

  • Provide staff training in technology enhanced learning software as well as best practice. Products include Blackboard Ultra, Collaborate, Panopto, Teams, Office 365 and Turnitin.Create and develop student and staff training materials for VLE (Blackboard), Panopto and Turnitin• Departmental liaison role.• Provide one to one support sessions for academic and support staff in technology enhanced learning.

• Service Coordinator

  • Jun 2004 - Jan 2016

  • Design, develop and update teaching and training materials for both face to face and online delivery in information literacy, library systems and Library inductions• Deliver induction, information literacy and library systems teaching and training sessions to pre-entry, undergraduate and postgraduate students, researchers and corporate clients• Line management of three Senior Information Assistants• Promotion of Library materials and resources to stakeholders• Manage production of help resources• Project management• Deliver training sessions for Library staff• Collate statistical information based on teaching sessions and resource usage• Contribute to Customer Service Excellence by promoting good practice within design, delivery and location of teaching materials• Ensuring photos / images / text have correct attribution and copyright clearance• Contribute to Library Social Media Channels• Answer enquiries using SupportWorks

• Liaison Librarian (maternity cover)

  • Jun 2010 - Mar 2011

  • Delivered advanced information literacy and bespoke teaching sessions to postgraduate students, corporate clients and researchers• Developed bespoke training and teaching materials for School of Applied Science• Delivered one to one teaching sessions with academics and support staff• Arranged training sessions and presentations from external providers• Promoted of Library materials and resources to Faculties, academics and other stakeholders• Attended faculty and senior library management meetings• Raised purchase orders for Library collection stock• Collection management• Answered enquiries in Support Works



Language Development Network

• Multimedia Developer

  • Sep 2002 - Jun 2004

  Liaised with academics to develop print and eLearning materials.Video and image editing Liaised with academics to develop print and eLearning materials.Video and image editing



MED IT

• Multimedia Developer

  • Feb 1999 - Jun 2000

  • Liaised with urologists and physicians to develop eLearning and corporate training materials delivered via the web and CD-Rom.• ASP / SQL / HTML programming.• Multimedia localization (English to German).• Graphic Design, video and sound editing. • Liaised with urologists and physicians to develop eLearning and corporate training materials delivered via the web and CD-Rom.• ASP / SQL / HTML programming.• Multimedia localization (English to German).• Graphic Design, video and sound editing.



College of Haringey, Enfield and North East London

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Adult Education Tutor

  • Jun 1995 - Sep 1996

  • Taught Pitmans Desktop Publishing - Levels 1 & 2. Four hours per week. • Taught Pitmans Desktop Publishing - Levels 1 & 2. Four hours per week.