Experience

DigiDems

• United States
• Political Organizations
• 1 - 100 Employee

• Data

  • Jun 2020 - Present

  Digidems (Zinc collective) Remote 06/2020-11/2020Political Technologist/Data director on SC-01 Congressional Campaign Utilized VAN, Phoenix, Python, and other data organizing tools to target, log, and seek out voter information.Led oversight of a development team consisting of 20 members that maintained an automated voter texting application to utilize targeting analytics that affect voters.Maintained communications between data, finance, communications, design and third-party organizations to facilitate field operations. Consisting of 5 departments and over 40+ associates.Directed organization of simulcast and stream technology that allowed for broadcasting on multiple platforms such as Facebook, Twitter, and Instagram from one device.Taught and maintained a team of 8 experienced to novice level technical support technicians and data analysts to respond and serve as liaisons for any questions or problems voters or department staff might have.Led Crosswork and collaboration between my team and the tech teams for the DNC and DCCC.Maintained and intercepted security concerns for campaign and digidems accounts.



H&R Block

• United States
• Retail
• 700 & Above Employee

• Tax Specialist

  • Nov 2013 - Jun 2020

  Reduced cost through teaching new software method to allow for faster processing of returns. Standard returns processed 50% faster while maintaining accuracy using new method.Month in month out increase in returns at a rate of 60% resulting in an overall increase in revenue.Increased intake of multi-state returns, mult-home, and itemized returns by 15% resulting in the sale of tax protection products based off the difficulty of returns, by 66% increase in auxiliary products sold along with return processing. Every two out of three customers agreed to purchase one or more units of protection for their portfolios.



Amazon Logistics

• United States
• 700 & Above Employee

• Area Manager

  • Jan 2016 - Nov 2019

  Department impact and direction for multiple shifts, project management, and leadership delegation duties. Logistics coordination for freight delivery and shipping times for critically at risk product, expiring modules, as well as correcting issues with stowing, delivery, and shipping.Lead teams of 60 to 100 associates, and managers in process path training standards, and safety training standards. Consolidation for multiple teams in different process paths to better impact overall bottom line by 12% within a two month time frame measured by through-put.Successfully Identifying and deconstructing barriers that exist in overall process, eliminating safety, accessibility, quality and productivity issues, increasing efficiency by limiting business cost per associate by reducing headcount three to one per indirect role.