Experience

MSA Bacharach

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Engineering Lab Technician II

  • Jun 2021 - Present

• Engineering Lab - Product Development

  • Dec 2018 - Present

• Technical Support Specialist

  • Sep 2015 - Dec 2018

  Incoming technical support and sales engineering consultation on the Bacharach family of portable combustion analyzers, refrigerant leak detection systems and gas leak monitors.



SIC Marking Group

• France
• Machinery Manufacturing
• 1 - 100 Employee

• Product Line Manager

  • Jun 2007 - Jul 2015

  Product Specialist: Responsible for all aspects of the Dot-Peen/Scribe/Laser Product Lines, including, but not limited to: Customer and Employee Training, Maintenance, Product Evolution and R&D, On site National and International evaluation and consultation to clientele’s requirements. Research & Development: product evolution from feasibility, research and development. Customer Service: Customer liaison for product selection, job bids, conflict resolution, quoting product training, and technical support. Technical Support: provide on-site and telephone technical support to clients and internal sales team for product selection, installation, malfunction, usage, and after sale maintenance. Project Management: Responsible for assisting key accounts from project inception to installation. Employee Management: Assist in hiring decisions, training, continued education, and coordination of Service Department personnel. Software: Microsoft Word, Excel, PowerPoint and Outlook Traceability Specialist: using 2D Matrix in Standard and UID formats Fluent in MIL-STD 130 and ISO 15434 construction and usages Show less