Experience

Gateway

• United States
• Banking
• 100 - 200 Employee

• Manager, Banking Business Development

  • May 2023 - Present

  Oklahoma City, Oklahoma, United States



Simmons Bank

• United States
• Banking
• 700 & Above Employee

• Financial Center Manager III

  • Aug 2022 - Present

  Denison, Texas, United States

• Retail Market Manager

  • Jan 2021 - Sep 2022

  Memphis TN, Jonesboro AR

• AVP, Retail Market Leader

  • May 2018 - Jan 2021

  Kansas



Bank SNB

• Banking
• 1 - 100 Employee

• Retail Market Manager

  • Aug 2017 - May 2018

  Kansas



Green Country Shredding & Recycling

• Sales and Customer Service Manager

  • Mar 2015 - Jul 2017

  Tulsa, Oklahoma Area A Tulsa based Media Destruction and Storage company. Onsite destruction of documents and hard drives. One-Time cleanouts or ongoing scheduled services tailored to meet the needs of the consumer or commercial customer. AAA certified by the NAID (National Association for Information Destruction).



Great Nations Bank

• Banking
• 1 - 100 Employee

• Vice President

  • Nov 2012 - Mar 2015

  Norman, OK Directly responsible for maintaining existing account relationships while sourcing and developing new customers throughout southwest Oklahoma. Increase existing relationships in the areas of core deposits and loan portfolios. Directs all marketing efforts including print ads and radio scripts. Solely responsible for introducing, sourcing and general contracting the LCD Marketing sign for the bank. Liaison for the outsourced Information Technology companies. 24/7 contact regarding… Show more Directly responsible for maintaining existing account relationships while sourcing and developing new customers throughout southwest Oklahoma. Increase existing relationships in the areas of core deposits and loan portfolios. Directs all marketing efforts including print ads and radio scripts. Solely responsible for introducing, sourcing and general contracting the LCD Marketing sign for the bank. Liaison for the outsourced Information Technology companies. 24/7 contact regarding system interruptions, repairs and upgrades. Security Officer, conducting training, site and network security. Responsible for Vendor Contract Management. Facilities Manager for all repairs, maintenance and remodeling. Supervise teller and new account operations. Show less



Grand Bank

• Vice President-Branch Manager

  • Apr 2011 - Apr 2012

  Claremore, OK Directs and administers retail operations of the Branch. Represents the Bank to its customers with regard to Personal Bankers and Teller operations by providing excellent customer service. Major responsibility is for deposit growth through sales and/or cross selling of products by making telephone calls, sending mailers/thank you cards, and sharing marketing ideas.



Williams

• Contract Administrator

  • 2009 - 2010



BancFirst

• United States
• Banking
• 700 & Above Employee

• Vice President

  • 2005 - 2008

  Responsible for Retail Sales Initiative in Tulsa Region Train Branch Managers in Region on Coaching Techniques Develop and Train Sales Excellence and Customer Service Programs Coach Tellers and CSRs to achieve desired level of sales production Track sales results and report to Senior management Work with all banks in Region on sales campaigns (Marketing, Focus, Products) Conduct small group and one-on-one coaching sessions with all retail staff Participate in community… Show more Responsible for Retail Sales Initiative in Tulsa Region Train Branch Managers in Region on Coaching Techniques Develop and Train Sales Excellence and Customer Service Programs Coach Tellers and CSRs to achieve desired level of sales production Track sales results and report to Senior management Work with all banks in Region on sales campaigns (Marketing, Focus, Products) Conduct small group and one-on-one coaching sessions with all retail staff Participate in community events and represent BancFirst in civic organizations within Market. As Security Officer, conduct quarterly security training, also responsible for implementing and managing both Access and Site monitoring systems. Show less



Commercial Federal Bank

• Market Manager

  • 2003 - 2005



Williams

• United States
• Oil and Gas
• 700 & Above Employee

• Training Specialist/Business Analyst

  • Sep 1999 - Apr 2003

  Implemented the Siebel CRM application to multiple business units in the oil and natural gas industry. Responsibilities included system development and organization and delivery of user training. Classroom materials created included course work, laboratory exercises, and manuals. Acted as help desk liaison for the product. Participated as a team member to create a customer interaction website to allow customers to review their financial and load information. The role of Business Analyst… Show more Implemented the Siebel CRM application to multiple business units in the oil and natural gas industry. Responsibilities included system development and organization and delivery of user training. Classroom materials created included course work, laboratory exercises, and manuals. Acted as help desk liaison for the product. Participated as a team member to create a customer interaction website to allow customers to review their financial and load information. The role of Business Analyst included development of functionality through working with the application developers and the subject matter experts, internal and external training and help desk responsibilities. Mined database records from CRM applications to achieve maximum relationship and sales results. This function allowed for increased customer interaction, increased product purchases and marked customer loyalty. Assisted multiple business units daily with a variety of requirements from PC helpdesk issues to application data integrity, to onsite customer training. Show less



Bank of Oklahoma

• Branch Manager

  • 1985 - 1999

• Trainer

  • 1985 - 1999