Experience

Interior Goods Direct Limited
• United Kingdom
• Furniture
• 1 - 100 Employee
• Customer Service Advisor

  • Mar 2021 - Present


Woven

• United States
• Software Development
• 1 - 100 Employee

• Call center customer advisor

  • Nov 2020 - Present

  answering incoming calls and emails and responding to them in a timely manner with information from our website, other departments, couriers and team leaders. Sharing knowledge with colleagues. Making out going calls to update customers. Working towards first time resolution for most customers Talking to Couriers and the Warehouse to find out relevant information answering incoming calls and emails and responding to them in a timely manner with information from our website, other departments, couriers and team leaders. Sharing knowledge with colleagues. Making out going calls to update customers. Working towards first time resolution for most customers Talking to Couriers and the Warehouse to find out relevant information



Robins Childcare Capel St. Mary School

• United Kingdom
• Education Administration Programs

• Nursery Assistant

  • Sep 2019 - Aug 2020

  Working with children Leading a small team within a room Working alongside management Communication with parents and outside agencies face to face and over the phone Using a basic app to communicate and note down the children's development Following policies and procedures Following government guidelines in accordance with Covid-19 Policy Completing and creating paper work for parents to ensure the best care could be given Working with children Leading a small team within a room Working alongside management Communication with parents and outside agencies face to face and over the phone Using a basic app to communicate and note down the children's development Following policies and procedures Following government guidelines in accordance with Covid-19 Policy Completing and creating paper work for parents to ensure the best care could be given



Tesco

• Jordan
• Business Supplies & Equipment
• 700 & Above Employee

• Customer Assistant

  • May 2009 - Oct 2013

  Customer Facing Money handling Communication with the public Working in a team Working independently at times meeting time set goals Customer Facing Money handling Communication with the public Working in a team Working independently at times meeting time set goals