Executiva de contas

• Feb 2023 - Present

Atendimento Publicitário

• Apr 2022 - Dec 2022

● Responsável pelo gerenciamento de demandas e pautas ● Alinhamento e correção de materiais e briefings ● Participação do planejamento a fim de identificar as melhores estratégias e soluções para o cliente ● Responsável pelo gerenciamento de demandas e pautas ● Alinhamento e correção de materiais e briefings ● Participação do planejamento a fim de identificar as melhores estratégias e soluções para o cliente

Head of Customer Success

• Jul 2021 - Oct 2021

● Responsible for strategic planning for all agency clients, such as marketing campaigns, social media and Inbound Marketing ● Management/service to clients and teams in order to bring the customer success● Monitoring metrics and results

Team Leader

• May 2021 - Jul 2021

Junior Marketing Analyst

• Jan 2021 - May 2021

● Responsible for the strategic planning for all the clients in the agency, such as marketing campaigns, social media and marketing inbound content● Reporting digital marketing metrics from all clients to the CEO ● Assisting in video creation scripts● Responsible for supervising and conducting customer service on social media

Sales And Marketing Associate

• Jun 2020 - Dec 2020

● Responsible for directly promoting the products through social media ● Sales strategies and prospecting ● Online and in person customer service ● Responsible for directly promoting the products through social media ● Sales strategies and prospecting ● Online and in person customer service

Volunteer Staff

• Jan 2020 - Mar 2020

● Volunteer work opportunity through the Worldpackers platform ● Working in the reception team making reservations ● Check-in and Check-out ● Among other duties such as cleaning and product sales ● Especially interaction with guests ● Volunteer work opportunity through the Worldpackers platform ● Working in the reception team making reservations ● Check-in and Check-out ● Among other duties such as cleaning and product sales ● Especially interaction with guests

Volunteer Staff

• Nov 2019 - Jan 2020

● Volunteer work opportunity through the Worldpackers platform ● Working in the reception team making reservations ● Check-in and Check-out ● Among other duties such as cleaning, breakfast care and product sales ● Especially interaction with guests ● Volunteer work opportunity through the Worldpackers platform ● Working in the reception team making reservations ● Check-in and Check-out ● Among other duties such as cleaning, breakfast care and product sales ● Especially interaction with guests

Marketing Internship

• Jun 2018 - Aug 2018

● Assisted the marketing team by conducting market research, competitive analysis, structuring and maintenance of mailing and reports. ● Prospected new customers ● Assisted in monitoring the team indicators ● Assisted the marketing team by conducting market research, competitive analysis, structuring and maintenance of mailing and reports. ● Prospected new customers ● Assisted in monitoring the team indicators

Administrative Internship

• Nov 2017 - Mar 2018

● Part of the commercial team ● Performed internal sales, customer registration and product presentation ● Part of the team responsible for presenting the company’s products for nearly the entire state of Parana in Southern Brazil ● Part of the commercial team ● Performed internal sales, customer registration and product presentation ● Part of the team responsible for presenting the company’s products for nearly the entire state of Parana in Southern Brazil

Administrative Office Assistant

• Apr 2016 - Aug 2017

● Assisted the commercial team in general and administrative routines such as filing and organizing documents and spreadsheets ● Customer Service ● Issuing of certificates ● Assisted the commercial team in general and administrative routines such as filing and organizing documents and spreadsheets ● Customer Service ● Issuing of certificates