Lucas Masello Bauer

Responsable Comercial at Musicopolix
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Contact Information
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • Español Native or bilingual proficiency
  • Italiano Native or bilingual proficiency
  • Inglés Full professional proficiency

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Martín Santisteban Casís

He tenido el placer de trabajar y colaborar en numerosas ocasiones, tanto a nivel musical como profesional. Lucas es una de las personas más comprometidas y tenaces que conozco, su perfil multidisciplinar y su atención al detalle fruto de su compromiso profesional le permiten alcanzar siempre los objetivos propuestos superando las expectativas inicialmente establecidas, entregando los mejores resultados. Es un líder nato, asertivo y empático, un verdadero 'team player' con visión y enorme experiencia en la coordinación de equipos, que no solamente procura dar lo mejor de sí, sino también motivar a sus colaboradores a ofrecer la mejor versión de sí mismos. Tengo la absoluta certeza de que puede desenvolverse exitosamente en cualquier desafío que se le presente en su carrera profesional.

Alejandro Diez Iglesias

Trabaje un par de años con Lucas y saqué en claro que es un gran compañero de trabajo, una persona resolutiva y por encima de todo un magnífico profesional realizando la tarea que se proponga. Tener a Lucas en tu equipo de trabajo es un logro a nivel profesional !!

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Credentials

  • Logic Pro X
    Udemy
    Feb, 2023
    - Oct, 2024
  • Fender Certified Gold Sales Representative
    Fender Musical Instruments Corporation
    Dec, 2021
    - Oct, 2024
  • Fender Certified Gold Sales Representative
    Fender Musical Instruments Corporation
    Sep, 2020
    - Oct, 2024
  • Fender Certified Gold Sales Representative
    Fender Musical Instruments Corporation
    Dec, 2019
    - Oct, 2024
  • B2 English Certificate
    Universidad Pontificia de Salamanca
    Jan, 2017
    - Oct, 2024

Experience

    • Spain
    • Retail
    • 1 - 100 Employee
    • Responsable Comercial
      • Apr 2022 - Present

      Musicopolix es una empresa de instrumentos musicales que inició su actividad en 2010 a través de Internet y en tiendas físicas situadas en Madrid Alcorcón y San Sebastián de los Reyes. En 2013 comenzó su expansión como franquicia, una vez que tuvo éxito en sus tiendas propias. La profesionalidad, la cercanía y el servicio de calidad son algunos de los valores de Musicopolix. En todos sus establecimientos, los clientes reciben una atención personalizada por parte de todo el equipo, profesionales con gran experiencia en el sector musical y que demuestran una gran pasión por la música. Show less

    • E-commerce & Marketing Manager
      • Jul 2019 - Jun 2022

      Musicopolix is a musical instrument company that began its activity in 2010 through the Internet and in retail stores located in Madrid Alcorcón and San Sebastián de los Reyes. In 2013 it began its expansion as a franchise, once it had been successful in its own stores. Professionalism, proximity and quality service are some of the values of Musicopolix. In all its establishments, customers receive personalized attention from the entire team, professionals with great experience in the music sector and who demonstrate a great passion for music.Main functions:- Web page management: E-commerce maintenance. Constant study of the improvement of the usability of the web, menus and submenus, filters, optimization of the steps of the purchase process. Optimization of SEO on - off page.-CMS: Web product sheet editing and optimization. Management of the different Prestashop modules. Creation of discount vouchers, database management, image editing, special offers.-RSS: Planning, writing, development and management of social networks (Instagram, Facebook, Twitter, Youtube). Attention to comments and questions. Monitoring and analysis of the competition's activity. -Marketing and advertising: Marketing campaigns. Mailing. Creation, optimization and measurement. Promotions and events in Musicopolix stores. Photography, recording and editing of content.Tools for daily use: Wordpress, Moz, Doopler, Prestashop, Aqua, Netrivals, iMovie. Show less

    • Customer Service & Back Office
      • Feb 2019 - Jul 2019

      Customer service; Customer needs anticipation and prevision; Store attention and advice; RMA: management of incidents and claims; resolution of incidents and conflicts; E-commerce maintenance; review of sales orders and other administrative activities.

    • United Kingdom
    • Musicians
    • 700 & Above Employee
    • Freelance Guitar Player
      • May 2006 - Present

      Performances in a variety of formations and musical projects in Palma de Mallorca, Spain. Studio recordings and live performances (John Lynam Band; The Hustlers; Hot Ashes; Roberto Galli project and others). Performances in a variety of formations and musical projects in Palma de Mallorca, Spain. Studio recordings and live performances (John Lynam Band; The Hustlers; Hot Ashes; Roberto Galli project and others).

    • Production Assistant
      • Jun 2017 - Dec 2017

      Production assistant at ''Alquimia Records'' recording studio directed by producer Jordi Tugores (Juanito Makandé, Maico, Highlands Project, La Gran Orquesta Republicana, Jay Kaye). Main functions: Instrument recording; Participation in the mixing and mastering process of real cases; Artistic production tutorials; Recording planning; Management of music editing and production software (Logic Pro X). Production assistant at ''Alquimia Records'' recording studio directed by producer Jordi Tugores (Juanito Makandé, Maico, Highlands Project, La Gran Orquesta Republicana, Jay Kaye). Main functions: Instrument recording; Participation in the mixing and mastering process of real cases; Artistic production tutorials; Recording planning; Management of music editing and production software (Logic Pro X).

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Customer Service
      • May 2006 - Sep 2013

      Cabot Hotels is an established hotel company in Palma de Mallorca with a family tradition, founded in 1969, whose main value is the good work in customer service. They have a selection of tourist establishments in the Port of Pollensa, undoubtedly one of the most emblematic and charismatic places in Mallorca. They offer a catering service in accordance with their facilities and with the highest level of professionalism in order to exceed the expectations of all clients and, at the same time, take care of the satisfaction of their staff. Main functions: Customized attention to clients and suppliers of services; Orientation and advising to the tourists; Arrangement of trips (train tickets, bus tickets, airplane tickets; hiring of transfers); Event organization (museums, theaters, leisure activities); Telephone attention; Advance and forecast of customers requirements; Complaints and incidences attention; Report elaboration and verification; Administrative activities; Check in / Check out; Detailed attention to guests; Daily contact with clients and international suppliers; Management of incidents and claims; Resolution of incidents; Supervision of the daily invoicing process; Control of inventory, accounts and monthly revision of the commissions of the organizations. Show less

Education

  • Universidad de Salamanca
    History and Music Science Degree, Musicology and Ethnomusicology
    2013 - 2017
  • Universidad Europea Miguel de Cervantes
    Music Marketing Master's Degree, Marketing
    2019 -
  • Universidad Autónoma de Madrid
    Master's Degree in Compulsory Secondary Education and Bachelor's Degree Teacher Training
    2017 - 2018

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