Chief Operating Officer - M3Linked

• Jul 2020 - Present

M3Linked™ Communities connect, energize, and grow priceless business contacts, connections, and introductions by cultivating relationships and opportunities in a private, confidential invite-only setting. This allows business owners and entrepreneurs to efficiently and effectively accelerate and leverage their growth in an ever-expanding competitive marketplace.https://www.m3linked.com/

COO - M3 Forum - Creating and cross-pollinating resources and extending your influential reach at M3

• Sep 2020 - Present

Imagine being a part of a network where you can collaborate with people who can make your life easier, who can improve your profits, and are like-minded entrepreneurs who share their success secrets freely. Your visit is FREE. Why? Because we’re building a local and national community – and the best way is to SHOW you its benefits! So I’m looking forward to introducing you personally to all the business and community leaders who already gain from M3Linked’s value!

Managing Partner~Business Growth, Leadership Expert & Operations Master

• Apr 2020 - Present

Chief Operating Officer~Leadership Expert~Client Relationship Master~Bottom Line Profit Success

• Apr 2016 - May 2019

SNAPSHOT: Sought out by technology-based benefits administrator to scale operations during company’s 57% increase in clients and expansion from 500 to 800 employees. CORE RESPONSIBILITIES: P&L accountability; staff leadership (35 director- and VP-level in 6 states); operations optimization; new business development; value enhancement; back-end operations; IT leadership; sales leadership; culture change; training & development; performance improvement.SELECT ACHIEVEMENTS:► Increased EBITDA 30%.► Played key role in driving more than 30% revenue growth.► Noticeably strengthened staff performance by overhauling training and development structure.

Director-Operations

• Apr 2009 - Dec 2015

SNAPSHOT: Initially recruited to technology-enabled revenue management service provider, specializing in healthcare organizations. Directed Revenue-Cycle Back-End Operations, promoted to lead Revenue-Cycle Front-End Operations, and ultimately served as Director, Revenue-Cycle Operations, and Multi-Site Leader.CORE RESPONSIBILITIES: P&L accountability ($275 million); staff leadership (150 employees/3 hospitals); C-level relations; operations management; performance improvement; process reengineering; profit maximization; staff training; technology integration.SELECT ACHIEVEMENTS:► Revamped series of processes.► Successfully built partnerships with clinical leaders, as indicated within provider survey.► Measurably increased service levels and accuracy, just 6 months after implementing operational improvements.► Saved millions of dollars in costs after analyzing front-, middle-, and back-end operations, and launching process improvements.

Regional Manager

• Sep 1988 - Feb 2009

SNAPSHOT: Hired by global rental car organization to participate in highly selective management trainee program. Consistently advanced, with progressively responsible roles as Branch Rental Manager, Area Rental Manager, City Rental Manager, and Regional Rental Manager. CORE RESPONSIBILITIES: P&L accountability; staff leadership (up to 200 employees across 42 sites); training/development; customer relations; business development; contract negotiations; sales/marketing.