Experience

Beelong
• Brazil
• Executive Offices
• Traitement et interprétation des données de consommations alimentaires

  • Sep 2023 - Present


Lara's Kitchen

• Food and Beverage Services

• Founder and Manager

  • Jul 2019 - Present

  Algarve, Portugal - Founder of Lara's Kitchen, a plant-based catering business, to share and promote how a plant-rich, fibre fuelled diet can not only be delicious but can truly improve our health and wellbeing - Private and public catering, organising and coordinating events for 10 to 80 people - Head chef and recipe development - Community Management and Customer Service - Content Creator - Partnership Development and Management



ICUC

• Canada
• Marketing Services
• 200 - 300 Employee

• Content Specialist

  • Jan 2022 - Sep 2023

  Remote - Social media community management and moderation - Digital customer care - Ensuring safety, connection, and understanding for global brands and their online communities through content moderation and engagement - Platforms: Twitter, Facebook, Instagram and LinkedIn - Tools: Sprinklr, Sprout Social, Social Studio



Credit Suisse

• Switzerland
• Banking
• 700 & Above Employee

• Assistant Project Manager Marketing

  • Mar 2020 - Sep 2021

  Lausanne, Vaud, Suisse - Support and assistance in the organisation of events - Creation and management of events on the Event Management System - Project monitoring in their entirety under the supervision of an Event Manager - Management of hostess fees - Inventory and ordering of marketing material - Operational support at events - Creation of briefings, invitations, e-invitations and flyers



FELFEL - Good Food at Work

• Switzerland
• Food and Beverage Services
• 100 - 200 Employee

• Corporate Partnerships

  • May 2018 - Aug 2019

  Région de Lausanne, Suisse SALES / ACQUISITION - Development of the sales strategy for the assigned region - Activity planning to generate growth - Planning and tracking of monthly turnover - Market observations and analysis - Carrying out sales talks and negotiations - Generating leads RETENTION MANAGEMENT - Key account management of corporate customers of assigned region and processing of new-customer enquiries (managing more than 300 customers at different stages of the customer… Show more SALES / ACQUISITION - Development of the sales strategy for the assigned region - Activity planning to generate growth - Planning and tracking of monthly turnover - Market observations and analysis - Carrying out sales talks and negotiations - Generating leads RETENTION MANAGEMENT - Key account management of corporate customers of assigned region and processing of new-customer enquiries (managing more than 300 customers at different stages of the customer journey) - Regular analysis for strategic customer management - Preparation and execution of annual meetings with FELFEL customers - Planning of customer promotions in exchange with Customer Excellence Team - Participation in customer events, fairs, public events (such as SEF) and presentation of FELFEL - Support of customers throughout the complete customer journey: building the relationship, onboarding, kick-off event, review meetings as well as day-to-day customer management - Systematic evaluation of customer KPI's - Development of sustainable problem solutions including their processes TEAM - Functional onboarding of new team members Show less



Red Bull

• Austria
• Food and Beverage Services
• 700 & Above Employee

• RedBull promotion

  • Oct 2015 - May 2018

  Suisse Romande - Sampling - Event support - Sales promotion to reseller - Promotion and sales of RedBull in the whole of French-speaking Switzerland



Club Urban Diversion Adventures

• United States
• Events Services
• 1 - 100 Employee

• Group Event Coordinator

  • Aug 2016 - Feb 2017

  Région de la baie de San Francisco, États-Unis Creating, developing/organising and executing both small and large scale events from start to finish.



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Trainee in several departments

  • Aug 2014 - Feb 2015

  Cape Town, South Africa During this internship I had the opportunity to work one month in the following departments: F&B, housekeeping, meeting and events, reception, reservations, marking and sales.



Best Western International

• Hospitality
• 1 - 100 Employee

• F&B trainee

  • Oct 2013 - Dec 2013

  Chavannes de Bogis, Suisse During this internship I worked mainly in banqueting and in the restaurant.