Experience

DataGrail

• United States
• Software Development
• 1 - 100 Employee

• Senior People Operations Manager

  • Mar 2023 - Present

  San Francisco, California, United States



Self-employed

• Human Resources & Business Operations Consultant

  • Oct 2022 - Feb 2023



Gem

• United States
• Software Development
• 100 - 200 Employee

• Director of Human Resources

  • Jan 2021 - Sep 2022

  San Francisco Bay Area • Drove People programs, and policies in line with organizational objectives. • Responsible for the implementation of systems and tools automating People team processes and increasing efficiencies. • Supported managers and employees on employment best practices, people processes, and policies. • Hired, led, and mentored People Operations team responsible for the execution of People team programs, maintenance of HR systems and providing front-line support to employees across multiple… Show more • Drove People programs, and policies in line with organizational objectives. • Responsible for the implementation of systems and tools automating People team processes and increasing efficiencies. • Supported managers and employees on employment best practices, people processes, and policies. • Hired, led, and mentored People Operations team responsible for the execution of People team programs, maintenance of HR systems and providing front-line support to employees across multiple states. • Maintained compliance with federal, state, and local employment laws and regulations. Show less



GridGain

• United States
• Software Development
• 1 - 100 Employee

• Director of Worldwide Human Resources

  • 2018 - Jan 2021

  Foster City, CA • Led HR function including employee relations, compensation, benefits, recruiting, performance management, HR data management, immigration, and reporting. • Coached, guided, and consulted with leaders on HR matters and best practices. • Sourced and implemented HR systems and tools. • Developed, implemented, and managed company processes and policies. • Created and sustained partnerships with colleagues around the world. • Lead immigration and relocation policies and programs, in… Show more • Led HR function including employee relations, compensation, benefits, recruiting, performance management, HR data management, immigration, and reporting. • Coached, guided, and consulted with leaders on HR matters and best practices. • Sourced and implemented HR systems and tools. • Developed, implemented, and managed company processes and policies. • Created and sustained partnerships with colleagues around the world. • Lead immigration and relocation policies and programs, in partnership with legal counsel. • Drove annual benefits plan design, open enrollment, and ongoing administration. • Maintained a high level of professionalism, confidentiality, discretion, and sensitivity across all tasks and duties. Show less



Liquid Agency

• Advertising Services
• 1 - 100 Employee

• Director of Delivery

  • 2017 - 2018

  • Recruited, mentored, and managed Delivery teams in multiple states responsible for the execution and management of client marketing and branding programs. • Directed teams in the development and execution of project plans, agency processes, project management tools, and systems. • Drove resource allocation process including the monitoring of internal and external resources to maintain productivity, meeting utilization goals, and reporting on resource forecasting. • Developed… Show more • Recruited, mentored, and managed Delivery teams in multiple states responsible for the execution and management of client marketing and branding programs. • Directed teams in the development and execution of project plans, agency processes, project management tools, and systems. • Drove resource allocation process including the monitoring of internal and external resources to maintain productivity, meeting utilization goals, and reporting on resource forecasting. • Developed, reviewed, and improved delivery workflows, business processes, and documentation. • Drove the revenue recognition process with the delivery team and finance; audited project financials verifying accuracy. Show less



R2integrated

• United States
• Advertising Services
• 1 - 100 Employee

• Director of Operations

  • 2015 - 2017

  Silicon Valley • Responsible for business operations oversight and financial management for leading national digital marketing agency. • Drove the implementation and governance of professional service processes and business practices increasing efficiency and growing profit margins. • Hired, mentored, and managed Operations, Human Resources, and Finance teams. • Maintained compliance with federal, state, and local employment laws and regulations. • Monitored, analyzed, and reported on revenue… Show more • Responsible for business operations oversight and financial management for leading national digital marketing agency. • Drove the implementation and governance of professional service processes and business practices increasing efficiency and growing profit margins. • Hired, mentored, and managed Operations, Human Resources, and Finance teams. • Maintained compliance with federal, state, and local employment laws and regulations. • Monitored, analyzed, and reported on revenue forecast, bookings, backlog, and resource utilization. • Drove due diligence and audit requirements of two company acquisitions. • Performed ad hoc data analysis and reporting to help keep the business running smoothly. Show less



CatapultWorks

• Director of Operations

  • 2011 - 2015

  Campbell, CA • Directed Human Resources, Finance and Administration departments including employee relations, recruiting, vendor and facilities management. • Administration of employee compensation and benefits programs, insurance and employee 401k plans. • Responsible for month-end accounting process, revenue recognition, payroll, sales and use tax filings, commission calculations and reporting, collection and auditing of annual financial data of two separate entities. • Researched and… Show more • Directed Human Resources, Finance and Administration departments including employee relations, recruiting, vendor and facilities management. • Administration of employee compensation and benefits programs, insurance and employee 401k plans. • Responsible for month-end accounting process, revenue recognition, payroll, sales and use tax filings, commission calculations and reporting, collection and auditing of annual financial data of two separate entities. • Researched and implemented project management and accounting software including revising existing agency workflow, auditing of data and training of users, and development of documentation.

• Senior Production Manager

  • 2000 - 2011

  • Responsible for the development of project plans, production, quality, and timely delivery of deliverables within established budgets. • Partnered with Creative Director on contingent workforce needs and resources. Sourced and built relationships with independent contractors and consultants. Developed external talent pipeline for agency staffing needs. • Negotiated vendor pricing increasing project profit margins by ~15%. • Created department processes and best practices to ensure… Show more • Responsible for the development of project plans, production, quality, and timely delivery of deliverables within established budgets. • Partnered with Creative Director on contingent workforce needs and resources. Sourced and built relationships with independent contractors and consultants. Developed external talent pipeline for agency staffing needs. • Negotiated vendor pricing increasing project profit margins by ~15%. • Created department processes and best practices to ensure consistency and compliance of client brand guidelines. • Researched and implemented agency project and financial management software to increase agency efficiency.



Providian Financial

• Financial Services
• 1 - 100 Employee

• Production Manager

  • 1999 - 2000

  • Managed printing and mailing of core direct mail credit card packages mailing over 100 versions monthly. • Increased response rates 27% by continual testing of multiple variable packages against control packages. • Accelerated time to market from file creation to final mail date increasing revenues by over $6 million annually. • Negotiated contracts, assessed cost savings and quality control of vendors.