Lara Lee Viquiera
Senior Customer Success Manager - Team Lead at RangeMe- Claim this Profile
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tagalog Native or bilingual proficiency
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English Full professional proficiency
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Mandarin Elementary proficiency
Topline Score
Bio
Kevin Klein
Lara is one of the most caring and dedicated Customer Success Managers I have ever worked with. She is always willing to go the extra mile to make sure her customers achieve their goals. Over the past three years working together, Lara has grown into a strong leader for our team of CSMs and a cross-functional partner with other leaders across the business. With her strong work ethic and unmatched empathy for customers, Lara sets a high bar for all CSMs.
Kevin Klein
Lara is one of the most caring and dedicated Customer Success Managers I have ever worked with. She is always willing to go the extra mile to make sure her customers achieve their goals. Over the past three years working together, Lara has grown into a strong leader for our team of CSMs and a cross-functional partner with other leaders across the business. With her strong work ethic and unmatched empathy for customers, Lara sets a high bar for all CSMs.
Kevin Klein
Lara is one of the most caring and dedicated Customer Success Managers I have ever worked with. She is always willing to go the extra mile to make sure her customers achieve their goals. Over the past three years working together, Lara has grown into a strong leader for our team of CSMs and a cross-functional partner with other leaders across the business. With her strong work ethic and unmatched empathy for customers, Lara sets a high bar for all CSMs.
Kevin Klein
Lara is one of the most caring and dedicated Customer Success Managers I have ever worked with. She is always willing to go the extra mile to make sure her customers achieve their goals. Over the past three years working together, Lara has grown into a strong leader for our team of CSMs and a cross-functional partner with other leaders across the business. With her strong work ethic and unmatched empathy for customers, Lara sets a high bar for all CSMs.
Credentials
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ServSafe Manager Certificate
National Restaurant Association
Experience
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RangeMe
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Senior Customer Success Manager - Team Lead
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Jan 2022 - Present
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Senior Customer Success Manager
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Jan 2020 - Jan 2022
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Customer Success Manager
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Aug 2017 - Dec 2019
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Womply
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Account Executive II - Team Leader
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Apr 2016 - Jan 2017
+ Womply uses technology to help, grow, and protect small to medium size businesses + Exceeded weekly sales quota + Provided encouragement to team members, including communicating team goals and identifying areas for new training or skill checks + Developed strategies to promote team member adherence to company regulations and performance goals + Conducted team meetings to update members on best practices and continuing expectations + Womply uses technology to help, grow, and protect small to medium size businesses + Exceeded weekly sales quota + Provided encouragement to team members, including communicating team goals and identifying areas for new training or skill checks + Developed strategies to promote team member adherence to company regulations and performance goals + Conducted team meetings to update members on best practices and continuing expectations
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The Cupcake Gallery, LLC
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San Francisco Bay Area
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Business Owner
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Oct 2015 - May 2016
- The Cupcake Gallery, LLC is the first ever cupcake shop in the San Mateo County that offered vegan + gluten-free cupcakes, made from fresh and organic ingredients. - Consistently baked and delivered cupcakes - Developed and implemented business plan to provide quality cupcakes - Inventory Management - Developed marketing strategies (social media, flyers and word of mouth) - Maintained company website with up-to-date with product specifications and availability - The Cupcake Gallery, LLC is the first ever cupcake shop in the San Mateo County that offered vegan + gluten-free cupcakes, made from fresh and organic ingredients. - Consistently baked and delivered cupcakes - Developed and implemented business plan to provide quality cupcakes - Inventory Management - Developed marketing strategies (social media, flyers and word of mouth) - Maintained company website with up-to-date with product specifications and availability
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Education
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2007 - 2009
Enderun Colleges
Bachelor's degree, Culinary Arts and International Hospitality Management -
2011 - 2012
TAFE NSW
Vocational Education, Culinary Arts/Chef Training -
2009 - 2010
Magsaysay Institute of Hospitality and Culinary Arts
Culinary Ars and Hotel Management -
2003 - 2007
St. Paul University San Miguel
High School Diploma
Community
