Lara Howard
Digital Learning Consultant at Trust Payments- Claim this Profile
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Topline Score
Bio
Zoe Kelleher
Lara has been fantastic to work with over the last year. She was the AND Academy representative assigned to my Club (team) of 50-60 people to support our learning & development and help us bring the right skills into the team in the right way. Through monthly meetings with the club, Lara helped us to look holistically at our learning needs. She was instrumental in the delivery of coaching and mentoring initiatives as well as delivering Lunch & Learns for us e.g. on how to give and receive feedback. Lara was proactive, diligent and made it easy for us to engage with her and get the results we needed in helping our Club upskill to support our client work and revenue generation. Aside from this I know that Lara received amazing feedback from new ANDis on the onboarding bootcamps she ran at AND. She made people feel welcome, supported and immediately part of AND, both in their first week and beyond. I would work again with Lara in a heartbeat and I wish her the very best on finding her next great thing! Anyone would be lucky to snap her up!
Harriet Perks Soni
Lara's emotional intelligence stood out to me right from the start; I really respect her ability to navigate sensitive situations with such compassion and sensitivity. She also brings superb structured, logical, organised approaches to teams which really fuels productivity. I've been particularly impressed with the way Lara fuses creativity with huge determination, which leads her to finding interesting and original solutions to learning and development challenges at pace. As well as her ability to collaborate well with SMEs in a whole range of roles to create interesting, engaging learning content, Lara facilitates and trains others with real clarity and calm, creating connected, relaxed environments. Lara has a fantastic range of transferrable skills now; whether applying this in L&D, user-centred research/design, product management or more... she has such exciting potential.
Zoe Kelleher
Lara has been fantastic to work with over the last year. She was the AND Academy representative assigned to my Club (team) of 50-60 people to support our learning & development and help us bring the right skills into the team in the right way. Through monthly meetings with the club, Lara helped us to look holistically at our learning needs. She was instrumental in the delivery of coaching and mentoring initiatives as well as delivering Lunch & Learns for us e.g. on how to give and receive feedback. Lara was proactive, diligent and made it easy for us to engage with her and get the results we needed in helping our Club upskill to support our client work and revenue generation. Aside from this I know that Lara received amazing feedback from new ANDis on the onboarding bootcamps she ran at AND. She made people feel welcome, supported and immediately part of AND, both in their first week and beyond. I would work again with Lara in a heartbeat and I wish her the very best on finding her next great thing! Anyone would be lucky to snap her up!
Harriet Perks Soni
Lara's emotional intelligence stood out to me right from the start; I really respect her ability to navigate sensitive situations with such compassion and sensitivity. She also brings superb structured, logical, organised approaches to teams which really fuels productivity. I've been particularly impressed with the way Lara fuses creativity with huge determination, which leads her to finding interesting and original solutions to learning and development challenges at pace. As well as her ability to collaborate well with SMEs in a whole range of roles to create interesting, engaging learning content, Lara facilitates and trains others with real clarity and calm, creating connected, relaxed environments. Lara has a fantastic range of transferrable skills now; whether applying this in L&D, user-centred research/design, product management or more... she has such exciting potential.
Zoe Kelleher
Lara has been fantastic to work with over the last year. She was the AND Academy representative assigned to my Club (team) of 50-60 people to support our learning & development and help us bring the right skills into the team in the right way. Through monthly meetings with the club, Lara helped us to look holistically at our learning needs. She was instrumental in the delivery of coaching and mentoring initiatives as well as delivering Lunch & Learns for us e.g. on how to give and receive feedback. Lara was proactive, diligent and made it easy for us to engage with her and get the results we needed in helping our Club upskill to support our client work and revenue generation. Aside from this I know that Lara received amazing feedback from new ANDis on the onboarding bootcamps she ran at AND. She made people feel welcome, supported and immediately part of AND, both in their first week and beyond. I would work again with Lara in a heartbeat and I wish her the very best on finding her next great thing! Anyone would be lucky to snap her up!
Harriet Perks Soni
Lara's emotional intelligence stood out to me right from the start; I really respect her ability to navigate sensitive situations with such compassion and sensitivity. She also brings superb structured, logical, organised approaches to teams which really fuels productivity. I've been particularly impressed with the way Lara fuses creativity with huge determination, which leads her to finding interesting and original solutions to learning and development challenges at pace. As well as her ability to collaborate well with SMEs in a whole range of roles to create interesting, engaging learning content, Lara facilitates and trains others with real clarity and calm, creating connected, relaxed environments. Lara has a fantastic range of transferrable skills now; whether applying this in L&D, user-centred research/design, product management or more... she has such exciting potential.
Zoe Kelleher
Lara has been fantastic to work with over the last year. She was the AND Academy representative assigned to my Club (team) of 50-60 people to support our learning & development and help us bring the right skills into the team in the right way. Through monthly meetings with the club, Lara helped us to look holistically at our learning needs. She was instrumental in the delivery of coaching and mentoring initiatives as well as delivering Lunch & Learns for us e.g. on how to give and receive feedback. Lara was proactive, diligent and made it easy for us to engage with her and get the results we needed in helping our Club upskill to support our client work and revenue generation. Aside from this I know that Lara received amazing feedback from new ANDis on the onboarding bootcamps she ran at AND. She made people feel welcome, supported and immediately part of AND, both in their first week and beyond. I would work again with Lara in a heartbeat and I wish her the very best on finding her next great thing! Anyone would be lucky to snap her up!
Harriet Perks Soni
Lara's emotional intelligence stood out to me right from the start; I really respect her ability to navigate sensitive situations with such compassion and sensitivity. She also brings superb structured, logical, organised approaches to teams which really fuels productivity. I've been particularly impressed with the way Lara fuses creativity with huge determination, which leads her to finding interesting and original solutions to learning and development challenges at pace. As well as her ability to collaborate well with SMEs in a whole range of roles to create interesting, engaging learning content, Lara facilitates and trains others with real clarity and calm, creating connected, relaxed environments. Lara has a fantastic range of transferrable skills now; whether applying this in L&D, user-centred research/design, product management or more... she has such exciting potential.
Credentials
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Embracing Unexpected Change
LinkedInJul, 2023- Nov, 2024 -
Measuring Learning Effectiveness
LinkedInApr, 2023- Nov, 2024 -
Herrmann® Digital Certified Practitioner
HerrmannNov, 2022- Nov, 2024
Experience
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Trust Payments
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United Kingdom
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Financial Services
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300 - 400 Employee
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Digital Learning Consultant
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May 2023 - Present
Trust Payments optimises businesses' sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce. As a Digital Learning Consultant, I am developing and delivering digital learning solutions for the business that engages learners and enables them to perform their role more effectively. Trust Payments optimises businesses' sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce. As a Digital Learning Consultant, I am developing and delivering digital learning solutions for the business that engages learners and enables them to perform their role more effectively.
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AND Digital
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Learning and Development Consultant
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Jan 2022 - May 2023
AND Digital is a new way for digital delivery in IT Services and IT Consulting. With AND Digital, curious people set free to imagine the impossible. All working together to push boundaries and create the future of digital for some of the world’s leading brands. We help our clients continuously achieve their digital aspirations. We do this in three ways; first we transform their digital delivery functions, second, we provide additional super-powered people into those teams and… Show more AND Digital is a new way for digital delivery in IT Services and IT Consulting. With AND Digital, curious people set free to imagine the impossible. All working together to push boundaries and create the future of digital for some of the world’s leading brands. We help our clients continuously achieve their digital aspirations. We do this in three ways; first we transform their digital delivery functions, second, we provide additional super-powered people into those teams and really key, we upskill clients’ permanent team members with our one stop shop digital learning Academy. As a Learning and Development Consultant for AND Digital learning Academy, I am a core partner working with business units across the UK in L&D with their organisational strategy and its future capability needs in order to identify learning priorities. Show less AND Digital is a new way for digital delivery in IT Services and IT Consulting. With AND Digital, curious people set free to imagine the impossible. All working together to push boundaries and create the future of digital for some of the world’s leading brands. We help our clients continuously achieve their digital aspirations. We do this in three ways; first we transform their digital delivery functions, second, we provide additional super-powered people into those teams and… Show more AND Digital is a new way for digital delivery in IT Services and IT Consulting. With AND Digital, curious people set free to imagine the impossible. All working together to push boundaries and create the future of digital for some of the world’s leading brands. We help our clients continuously achieve their digital aspirations. We do this in three ways; first we transform their digital delivery functions, second, we provide additional super-powered people into those teams and really key, we upskill clients’ permanent team members with our one stop shop digital learning Academy. As a Learning and Development Consultant for AND Digital learning Academy, I am a core partner working with business units across the UK in L&D with their organisational strategy and its future capability needs in order to identify learning priorities. Show less
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London School of Science & Technology (LSST)
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Higher Education
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100 - 200 Employee
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Academic Library Tutor
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Oct 2021 - Jan 2022
Working head of the library department at the Elephant and Castle Campus, managing the library and library resources and working as part of the Academic Support Team. • Giving guidance and pastoral support, monitoring academic progress and encouraging good discipline of students. • Liaising and building rapport with the Programme Leaders, Course Coordinators, other LSST staff, Registry and Student Support, to keep them informed of matters relating to individuals and the student body and… Show more Working head of the library department at the Elephant and Castle Campus, managing the library and library resources and working as part of the Academic Support Team. • Giving guidance and pastoral support, monitoring academic progress and encouraging good discipline of students. • Liaising and building rapport with the Programme Leaders, Course Coordinators, other LSST staff, Registry and Student Support, to keep them informed of matters relating to individuals and the student body and providing the relevant library resources to each department. • Assisting in the creation and delivery of the Induction Programme, providing 1-1 support and creating and conducting workshops in person and online. Show less Working head of the library department at the Elephant and Castle Campus, managing the library and library resources and working as part of the Academic Support Team. • Giving guidance and pastoral support, monitoring academic progress and encouraging good discipline of students. • Liaising and building rapport with the Programme Leaders, Course Coordinators, other LSST staff, Registry and Student Support, to keep them informed of matters relating to individuals and the student body and… Show more Working head of the library department at the Elephant and Castle Campus, managing the library and library resources and working as part of the Academic Support Team. • Giving guidance and pastoral support, monitoring academic progress and encouraging good discipline of students. • Liaising and building rapport with the Programme Leaders, Course Coordinators, other LSST staff, Registry and Student Support, to keep them informed of matters relating to individuals and the student body and providing the relevant library resources to each department. • Assisting in the creation and delivery of the Induction Programme, providing 1-1 support and creating and conducting workshops in person and online. Show less
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John Lewis Partnership
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United Kingdom
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Retail
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700 & Above Employee
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Omni Supplier Direct Assistant
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Aug 2021 - Oct 2021
Working as part of the back-office customer care and contact team handling supplier direct orders. • Handling of customer complaints and queries regarding the delivery of supplier direct assortments. • Use of multiple systems to liaise with suppliers and solve customer issues relating to deliveries. Working as part of the back-office customer care and contact team handling supplier direct orders. • Handling of customer complaints and queries regarding the delivery of supplier direct assortments. • Use of multiple systems to liaise with suppliers and solve customer issues relating to deliveries.
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John Lewis & Partners
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United Kingdom
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Retail
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700 & Above Employee
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Selling Assistant
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Aug 2015 - Oct 2021
Primarily placed within the Jewellery and Fashion section with occasional rotations in other sections of the store in a customer facing role. • Utilising complex order and stock management software. • Handling customer queries both in store and online. • Scheduling and ordering of products and working with high value items and handling cash Primarily placed within the Jewellery and Fashion section with occasional rotations in other sections of the store in a customer facing role. • Utilising complex order and stock management software. • Handling customer queries both in store and online. • Scheduling and ordering of products and working with high value items and handling cash
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University of Leeds
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United Kingdom
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Higher Education
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700 & Above Employee
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Residence Life Assistant
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Sep 2020 - Jul 2021
As a Resident Life Assistant, I’ve helped provide a responsible presence in university accommodation for students. • Helping with the organisation of events on campus to aid student’s welfare. • Safeguarding student’s welfare through handling residence complaints and incident reporting. • Acting as a first point of contact for students seeking support and advice regarding their university life. As a Resident Life Assistant, I’ve helped provide a responsible presence in university accommodation for students. • Helping with the organisation of events on campus to aid student’s welfare. • Safeguarding student’s welfare through handling residence complaints and incident reporting. • Acting as a first point of contact for students seeking support and advice regarding their university life.
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Barnsley Museums & Heritage Trust
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United Kingdom
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Assistant
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Jan 2021 - Jun 2021
Working with Barnsley Museums and Leeds Museums and Galleries, analysing collections and conducting object research to review the current thinking on decolonising the collections. • Re-writing object labels to make them more accessible for a wider range of audiences, accounting for unconscious bias. • Cataloguing and Transcribing documents for the purpose of making the museum materials and objects more accessible online during COVID. • Proficiency in use of web publishing platforms… Show more Working with Barnsley Museums and Leeds Museums and Galleries, analysing collections and conducting object research to review the current thinking on decolonising the collections. • Re-writing object labels to make them more accessible for a wider range of audiences, accounting for unconscious bias. • Cataloguing and Transcribing documents for the purpose of making the museum materials and objects more accessible online during COVID. • Proficiency in use of web publishing platforms such as Omeka for creating online exhibitions. • Engaging with local educational institutions to create a museum learning programme to promote and teach children about Diversity and Inclusion in the museum. Show less Working with Barnsley Museums and Leeds Museums and Galleries, analysing collections and conducting object research to review the current thinking on decolonising the collections. • Re-writing object labels to make them more accessible for a wider range of audiences, accounting for unconscious bias. • Cataloguing and Transcribing documents for the purpose of making the museum materials and objects more accessible online during COVID. • Proficiency in use of web publishing platforms… Show more Working with Barnsley Museums and Leeds Museums and Galleries, analysing collections and conducting object research to review the current thinking on decolonising the collections. • Re-writing object labels to make them more accessible for a wider range of audiences, accounting for unconscious bias. • Cataloguing and Transcribing documents for the purpose of making the museum materials and objects more accessible online during COVID. • Proficiency in use of web publishing platforms such as Omeka for creating online exhibitions. • Engaging with local educational institutions to create a museum learning programme to promote and teach children about Diversity and Inclusion in the museum. Show less
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Leeds Museums & Galleries
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United Kingdom
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Assistant
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Oct 2019 - Mar 2020
I worked with the World Cultures Curator on the ‘Making Japan’ exhibition at Lotherton Hall. • Conducted thorough research on the exhibition topic which was incorporated into my dissertation. • Assisted in the production of the exhibition, handling and installing rare and significant objects. I worked with the World Cultures Curator on the ‘Making Japan’ exhibition at Lotherton Hall. • Conducted thorough research on the exhibition topic which was incorporated into my dissertation. • Assisted in the production of the exhibition, handling and installing rare and significant objects.
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NCS - National Citizen Service Trust
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United Kingdom
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Non-profit Organizations
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200 - 300 Employee
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Assistant Team Leader
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Jul 2019 - Aug 2019
Assisting with managing 15 to 17-year olds on a four-week summer programme. • Safeguarded participant’s welfare. • Handled confidential and sensitive issues in line with GDPR and other regulations. • Ensured my team had the facilities required to complete their jobs. Assisting with managing 15 to 17-year olds on a four-week summer programme. • Safeguarded participant’s welfare. • Handled confidential and sensitive issues in line with GDPR and other regulations. • Ensured my team had the facilities required to complete their jobs.
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Education
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2020 - 2021
University of Leeds
Master's degree, Art Gallery and Museum Studies -
2017 - 2020
University of Leeds
Bachelor of Arts - BA, Ancient History and Theology and Religious Studies
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