At CIE Tours International my role was Training and Quality Manager. In this role I had the privilege of meeting Lara and working closely with her. Lara was about a 3rd of the way through her year long internship when I on-boarded. I was able to use Lara as a resource as I built up my knowledge of the department. She was always very helpful and collaborative in that regard. Lara's quality as an inbound customer service and sales agent was exceptional and she frequently performed at or near the top of my quality leader board. Her ability to build rapport with customers was impressive. It was especially remarkable given her limited experience at that time. Her soft skills are excellent as well as her overall demeanor. She was always cooperative and responded well to coaching. Later, I found that Lara excelled at mentoring the next group of interns as they on-boarded and her input was valuable for me to leverage in the classroom. Lara demonstrated leadership qualities and I believe her to be gifted in this area. I look forward to monitoring Lara's career progression and would not be at all surprised to see her taking on increasingly complex tasks and roles, and managing others before long. Lara will achieve success wherever she applies her talents. I miss her sense of humor in the office and would welcome the opportunity to work with her again in a New York minute! I am happy to recommend Lara. Employers please feel free to reach out for an in depth reference.

At CIE Tours International my role was Training and Quality Manager. In this role I had the privilege of meeting Lara and working closely with her. Lara was about a 3rd of the way through her year long internship when I on-boarded. I was able to use Lara as a resource as I built up my knowledge of the department. She was always very helpful and collaborative in that regard. Lara's quality as an inbound customer service and sales agent was exceptional and she frequently performed at or near the top of my quality leader board. Her ability to build rapport with customers was impressive. It was especially remarkable given her limited experience at that time. Her soft skills are excellent as well as her overall demeanor. She was always cooperative and responded well to coaching. Later, I found that Lara excelled at mentoring the next group of interns as they on-boarded and her input was valuable for me to leverage in the classroom. Lara demonstrated leadership qualities and I believe her to be gifted in this area. I look forward to monitoring Lara's career progression and would not be at all surprised to see her taking on increasingly complex tasks and roles, and managing others before long. Lara will achieve success wherever she applies her talents. I miss her sense of humor in the office and would welcome the opportunity to work with her again in a New York minute! I am happy to recommend Lara. Employers please feel free to reach out for an in depth reference.

At CIE Tours International my role was Training and Quality Manager. In this role I had the privilege of meeting Lara and working closely with her. Lara was about a 3rd of the way through her year long internship when I on-boarded. I was able to use Lara as a resource as I built up my knowledge of the department. She was always very helpful and collaborative in that regard. Lara's quality as an inbound customer service and sales agent was exceptional and she frequently performed at or near the top of my quality leader board. Her ability to build rapport with customers was impressive. It was especially remarkable given her limited experience at that time. Her soft skills are excellent as well as her overall demeanor. She was always cooperative and responded well to coaching. Later, I found that Lara excelled at mentoring the next group of interns as they on-boarded and her input was valuable for me to leverage in the classroom. Lara demonstrated leadership qualities and I believe her to be gifted in this area. I look forward to monitoring Lara's career progression and would not be at all surprised to see her taking on increasingly complex tasks and roles, and managing others before long. Lara will achieve success wherever she applies her talents. I miss her sense of humor in the office and would welcome the opportunity to work with her again in a New York minute! I am happy to recommend Lara. Employers please feel free to reach out for an in depth reference.