Experience

Darmstadt Marketing GmbH
• Germany
• Travel Arrangements
• 1 - 100 Employee
• Assistenz der Geschäftsführung

  • May 2022 - Present


CHECK24 Vergleichsportal

• Germany
• Insurance
• 1 - 100 Employee

• Travel Customer Service

  • Apr 2019 - Sep 2019

  Main responsibilities: -Planning itinerary -Booking flights, hotels and rental cars -Answering customer questions regarding their travel plans by e-mail or phone -Working with various booking systems -Fixing booking errors -Phone calls with prestigious German travel agencies to correct booking errors or traveller issues -Handling cancellations -Crisis management Main responsibilities: -Planning itinerary -Booking flights, hotels and rental cars -Answering customer questions regarding their travel plans by e-mail or phone -Working with various booking systems -Fixing booking errors -Phone calls with prestigious German travel agencies to correct booking errors or traveller issues -Handling cancellations -Crisis management



Hotel "Schloss Son

• Hotel Intern

  • Jul 2018 - Oct 2018

  Main responsibilities: -Customer Service -Hotel events for an upscale hotel clientele -Answering customer questions -Supporting the service team Main responsibilities: -Customer Service -Hotel events for an upscale hotel clientele -Answering customer questions -Supporting the service team



H&M

• Belgium
• Construction

• Sales Advisor

  • Aug 2017 - Oct 2017

  Main responsibilities: -Customer service -Tidying up the store front and fitting rooms -Advising customers Main responsibilities: -Customer service -Tidying up the store front and fitting rooms -Advising customers