Laquisha Milner
Chief Executive Officer at KServicing- Claim this Profile
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Topline Score
Bio
Rick Winslow
Laquisha is the best project manager I have ever known, and so much more. She’s a master workshop wrangler, an executive whisperer, a culture carrier, a sought-after mentor, a well-respected manager, an internal communications maestro...the list goes on and on. She goes after big challenges without hesitation, and she is completely accountable for the outcomes of her work. In less than a year Laquisha stood up a brand-new program management office, launched an agile coaching function, and rolled out OKRs / roadmap planning — all while simultaneously overseeing the delivery of multiple large and complex initiatives. She transformed how the entire organization communicated and operated, not just product and technology. I have complete confidence in her abilities and would consider it a privilege to work with her in any capacity. Laquisha is THE BEST.
Shaun Ware
I had the opportunity to report to LaQuisha for about 2 years. LaQushia was not only a great manager, but also an awesome coach and mentor. I watched her groom and shape several less experienced Business Analyst in a very short amount of time. I have also had the opportunity to collaborate with her on several projects. During that time I was able to pick up very valuable Business Analyst and Project Management skills and techniques.
Rick Winslow
Laquisha is the best project manager I have ever known, and so much more. She’s a master workshop wrangler, an executive whisperer, a culture carrier, a sought-after mentor, a well-respected manager, an internal communications maestro...the list goes on and on. She goes after big challenges without hesitation, and she is completely accountable for the outcomes of her work. In less than a year Laquisha stood up a brand-new program management office, launched an agile coaching function, and rolled out OKRs / roadmap planning — all while simultaneously overseeing the delivery of multiple large and complex initiatives. She transformed how the entire organization communicated and operated, not just product and technology. I have complete confidence in her abilities and would consider it a privilege to work with her in any capacity. Laquisha is THE BEST.
Shaun Ware
I had the opportunity to report to LaQuisha for about 2 years. LaQushia was not only a great manager, but also an awesome coach and mentor. I watched her groom and shape several less experienced Business Analyst in a very short amount of time. I have also had the opportunity to collaborate with her on several projects. During that time I was able to pick up very valuable Business Analyst and Project Management skills and techniques.
Rick Winslow
Laquisha is the best project manager I have ever known, and so much more. She’s a master workshop wrangler, an executive whisperer, a culture carrier, a sought-after mentor, a well-respected manager, an internal communications maestro...the list goes on and on. She goes after big challenges without hesitation, and she is completely accountable for the outcomes of her work. In less than a year Laquisha stood up a brand-new program management office, launched an agile coaching function, and rolled out OKRs / roadmap planning — all while simultaneously overseeing the delivery of multiple large and complex initiatives. She transformed how the entire organization communicated and operated, not just product and technology. I have complete confidence in her abilities and would consider it a privilege to work with her in any capacity. Laquisha is THE BEST.
Shaun Ware
I had the opportunity to report to LaQuisha for about 2 years. LaQushia was not only a great manager, but also an awesome coach and mentor. I watched her groom and shape several less experienced Business Analyst in a very short amount of time. I have also had the opportunity to collaborate with her on several projects. During that time I was able to pick up very valuable Business Analyst and Project Management skills and techniques.
Rick Winslow
Laquisha is the best project manager I have ever known, and so much more. She’s a master workshop wrangler, an executive whisperer, a culture carrier, a sought-after mentor, a well-respected manager, an internal communications maestro...the list goes on and on. She goes after big challenges without hesitation, and she is completely accountable for the outcomes of her work. In less than a year Laquisha stood up a brand-new program management office, launched an agile coaching function, and rolled out OKRs / roadmap planning — all while simultaneously overseeing the delivery of multiple large and complex initiatives. She transformed how the entire organization communicated and operated, not just product and technology. I have complete confidence in her abilities and would consider it a privilege to work with her in any capacity. Laquisha is THE BEST.
Shaun Ware
I had the opportunity to report to LaQuisha for about 2 years. LaQushia was not only a great manager, but also an awesome coach and mentor. I watched her groom and shape several less experienced Business Analyst in a very short amount of time. I have also had the opportunity to collaborate with her on several projects. During that time I was able to pick up very valuable Business Analyst and Project Management skills and techniques.
Credentials
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Certified Professional Coach
Certified Life Coach InstituteAug, 2023- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteAug, 2015- Nov, 2024
Experience
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KServicing
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United States
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Financial Services
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1 - 100 Employee
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Chief Executive Officer
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Mar 2021 - Present
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Solomon's Temple Foundation
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United States
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Non-profit Organizations
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1 - 100 Employee
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Board Member
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Feb 2022 - Present
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Managing Partner
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Jul 2017 - Present
Consulting company focused on business strategy, product development and growth, organizational strategy, crisis management, restructuring and advisory services. Consulting company focused on business strategy, product development and growth, organizational strategy, crisis management, restructuring and advisory services.
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Vector Solutions
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United States
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E-Learning Providers
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400 - 500 Employee
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Vice President Project Management
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Apr 2020 - Mar 2021
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Kabbage from American Express
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United States
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Financial Services
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1 - 100 Employee
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Head of Program Management
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Aug 2018 - Mar 2020
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Head of Business Process Engineering
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May 2016 - Aug 2018
Focused on identifying inefficiencies, standardizing processes and improving business productivity through change management.
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Head of Platform Implementations
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Apr 2015 - May 2016
Lead the organization through its first platform partnership with global partners, Kikka Capital in Australia and ING Direct in Spain. Contributed and owned the successful delivery of the product from the creation of the Statement of Work through the transition to Account Management.Primarily responsible for the program and project management of multi-million dollar Platform partnerships to include product scoping, core product development and delivery.
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Head of Product Management
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Jun 2012 - Apr 2015
~ Directed all activities within the business analysis area and had management responsibility for the performance and development of team members.~ Acted as the technical resource to business analysts on best practices for requirements elicitation, documentation and use of appropriate requirement management tools.~ Managed the prioritization of programs and projects within the IT portfolio based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies.~Managed business sponsorship expectations by understanding business drivers and, when required, negotiated changes to project scope, timing, or resources to ensure strategic solutions were delivered. Show less
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Recall
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United States
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Information Services
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700 & Above Employee
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Senior Business Analyst / Lead
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Mar 2010 - Jun 2012
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PruittHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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IT Project Manager
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Apr 2008 - Feb 2011
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Cbeyond - now a Birch Company
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Manager, Reporting and Analysis
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Nov 2007 - Apr 2008
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EarthLink
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United States
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Telecommunications
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700 & Above Employee
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Business Systems Analyst
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Apr 2007 - Sep 2007
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Turner (Turner Broadcasting System, Inc)
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United States
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Broadcast Media Production and Distribution
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700 & Above Employee
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PeopleSoft Software Developer
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Aug 1999 - Mar 2007
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Education
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2000 - 2004
DeVry University
BSBA, Information Systems
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