Experience

Hubhopper

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Success Team Lead

  • Nov 2021 - Present

  Customer acquisition & retention across products. Building paid plans for Saas. Working alongside dev & marketing team in building the product roadmap. Managing user flows, communications & data to provide a better experience and better understand users' needs.- User behaviour & product events data tracking and analysis- Creating user onboarding journeys & campaigns for conversion + retention. building omni channel communications across product.- User product relation analysis & management- Product roadmap mapping with user & market insights- Managing digital campaigns for acquisition Show less

• Community & Product Marketing Manager

  • Jun 2018 - Nov 2021

  Built India's largest podcasters community. Alongside building our user base from scratch across both our Web & App products. We were soon India's leading podcast hosting & distribution platform. My responsibilties involved working with & understanding the user base of the back then newly emerging podcast space.- Core team in the creation & launch of Hubhopper studio, India's first podcast hosting & distribution platform- Management of the podcasting community at Hubhopper. Now being India's largest podcasting community- Management of marketing of product across both digital & content marketing channels- Management of product by creating effective feedback loops and improving funnel conversions- Host & manage community events. Hosting India's largest annual podcasters event on 'International podcast day'- Automating operations across product and managing email marketing campaigns + building the product support channel. Show less



knowledgeXP

• New Delhi Area, India

• bussiness associate

  • Jul 2016 - Jul 2017

  - An experiential educational company, designing experiential methodology across India. - Had done B to B sales across various educational institutions across India. Had added two new cities to the company’s client base during my tenure. - Had done B to C and B to B marketing. Was in charge of handling the instagram, youtube and facebook panels of the company. Had successfully increased traffic and visibility of the social media platforms during my tenure. - Have been trained and equipped with the method of “Design thinking”. Had applied the design kit in designing products for, primary & pre-primary school, school sports faculty and outdoor educational visits. - Had worked as an experiential educator. Had conducted many school student programs during my tenure. Had reached the level where I was able to design my own student programs. - Had worked in the field of HR at recruiting employees and setting up partnerships with other agencies. - Had worked on designing illustrations for the company during my tenure. All of my works can be seen at the company’s social media handles Show less



Hakuhodo Percept Pvt. Ltd.

• Delhi Area, India

• Intern

  • Jun 2015 - Jul 2015

  - A leading Japanese advertising agency merged with Percept India. - Designed backdrops, clothe tags and organised advertising campaign for “Numero Uno Jeans” for their 2016 summer collection. - Made panels and designed logos for “TUI”. Designed Templates and presentations for “Yakult” and “British paints”. - A leading Japanese advertising agency merged with Percept India. - Designed backdrops, clothe tags and organised advertising campaign for “Numero Uno Jeans” for their 2016 summer collection. - Made panels and designed logos for “TUI”. Designed Templates and presentations for “Yakult” and “British paints”.