Experience

偲倢科技 Smasoft Technology

• Taiwan
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Oct 2016 - Present

  • Delegation and Business & Operations process optimization.• Cost, quotation and value engineering management.• Distinguished the discrepancy between the master plan and front-end demand for placing purchase requests.• Executing transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a services agreement or order.• Managing for the daily coordination of fulfillment issues related to customer service agreements, time and material, component repair and accessory shops. Show less

• Marketing Manager

  • Oct 2016 - Jun 2022

  • Develop product messaging that differentiates new products from others in the market• Communicate the value of new products to the sales team and develop sales tools that facilitate the selling process• Plan and take part in the launch of new products and involve several different departments in such launches• Through interviews, surveys, focus groups and sales data, gain insight into customer use of current products, untapped opportunities and buyer personas• Review inventory levels and ensure product availability• Establish timescales for development of new products with product management, engineering or manufacturing departments• Use market research data to determine product pricing• Create product content such as case studies, videos, website copy and blog posts• Speak and present about products to both external and internal audiences• Propose and keep within a budget• Research competitor offerings and react when appropriate Show less



National Instruments

• Retail Office Equipment

• Sales Development Engineer

  • Apr 2016 - Oct 2016

  When it comes to generating new leads, our team of Sales Development Engineer means business! SDE work closely with inbound prospects to determine how our products can help them best run their businesses.1.Customer Service: Understands customer needs and concerns; responds promptly and effectively to Internal customer needs. Responsible for the technical support to sales of new and ongoing business. Represents all of company’s product lines and experience for new or present customers.2. Teamwork:Collaborates with others across many business areas; gain support and commitment from others even without formal authority; resolve differences by determining needs and building solutions that benefit all parties. Coordinates all technical requirements to support the efforts of the sales department. Makes technical visits on behalf of company, to technical groups at various customers, potential customers, and other organizations. Communicates with people on all levels in a multitude of organizations.3. Analytical Thinking: Analyze issues and problems systematically; gather broad and balanced input; reach sound conclusions and translate conclusions into timely decisions and actions. Gathers information from potential customers and develop products that meet customer needs. Show less

• Internal Sales Representative / Staff Technical sales Representative

  • Nov 2010 - Mar 2016

  1. Interfacing with customers through our distribution channel.2. Pre-sale duties include selling NI’s product line, accountable to grow sales with selected distribution customers, provide pricing, availability and product information.3. Post-sale duties include the research and analysis of pricing as well as identifying product availability on quotes which have a high potential of winning the business.4. The ISR will maintain, grow customer relationships and collaborate with internal and external stakeholders to ensure market share and sales plan goals are met.5. The ideal candidate should present a target driven and sales mindset while driving to increase customer satisfaction through an exceptional customer experience.6. Make independent pricing decisions within given guidelines7. Manage quotes within an assigned region or rep firm and help direct/train information out within the defined area of responsibility.8. Have a thorough knowledge of our product portfolio and provide accurate direction to customers to ensure a correct product solution is provided. Develop and maintain key customer relationships with internal and external stakeholders9. Be an expert on market pricing and own any escalation required to win the business.10. Work with sales and/or sales operations to resolve any escalated delivery and/or pricing issues.11. Provide contract pricing guidelines to our sales team and provide blanket pricing.12. Quote follow up and determine what we need to do to win the business • Go-to pricing person for assigned region/customers13. Achieve the department’s and myself key metrics/goals. Show less



INVNI technology corp.

• Sales Representative

  • Sep 2008 - Jul 2010

  1. Planned, developed and launched a new customer sales department, which included the creation of marketing plans, cost analysis, marketing and sales territories, manuals and presentation materials. 2. Targeted decision making executives and carefully developed a level of credibility and trust, thereby growing brand loyalty. 3. Project of thermal fan、thermal module development and taking care of purchase order from customers,arranging deliver of goods. 4. To handle the customs service and issue. Key Achievements: 1. Get the vender code of MSI、AOpen、Qisda on my job. 2. Development and Mass production：ASUS-EeePC series、ASUS-UX series、MSI-C series、Qisda 21.5”AIO、AOpen 18.5”AIO、AOpen GP7x series. Show less