Experience

British University Vietnam

• Vietnam
• Higher Education
• 200 - 300 Employee

• Alumni Relations Officer

  • Jul 2022 - Present

  • Communicating with the alumni community and acting as the main point of contact for alumni. • Planning and coordinating reunions, alumni dinners, and networking events for the community to support their professional networks. • Developing and executing programmes to connect different generations of students and foster community engagement. • Encouraging and facilitating the involvement of alumni in supporting existing students. Creating and implementing promotional content for events and programmes. Show less



WANDERLUST TIPS MAGAZINE

• United States
• Hospitality
• 1 - 100 Employee

• Editor

  • Sep 2021 - Jun 2022

  • Wrote articles on wanderlusttips.us about traveling in the US and international travel • Wrote articles on Best Hotels - Resorts Awards Issue 2021 honoring top-rated hospitality brands • Wrote PR articles and Press Release in both English and Vietnamese • Organized events (online and offline) • Created marketing and communication plans in Vietnam market for a global hospitality group • Prepared proposals and execution plan • Proposed solutions for organizational performance improvement Show less



vneconomictimes

• Vietnam
• Newspaper Publishing

• Communications Intern

  • Mar 2021 - May 2021

  - Organized an international forum and ceremony for 400 guests with the Ministry of Foreign Affairs - Interviewed and transcribe reportages - Organized an international forum and ceremony for 400 guests with the Ministry of Foreign Affairs - Interviewed and transcribe reportages



AADASIA Group

• Product & Marketing Intern

  • Feb 2020 - Sep 2020

  • Created classic tour, packages and combo for inbound and domestic market in Vietnam. • Calculated cost and margin of the products • Prepared content (tours and images) for website launching • Created content for social media marketing • Created classic tour, packages and combo for inbound and domestic market in Vietnam. • Calculated cost and margin of the products • Prepared content (tours and images) for website launching • Created content for social media marketing



Threeland Travel Indochina

• Vietnam
• Travel Arrangements
• 1 - 100 Employee

• Content Marketing Intern

  • Mar 2019 - Oct 2019

  • Worked directly with the Product Manager to polish the content of 100 tour itineraries. • Achieved a flexible writing style applying for different kinds of tours from leisure to adventure. • Obtained skills in understanding customer insights, providing highlighted factors in each destination. • Suggested green destinations to enhance customer experiences and promote sustainable tourism. • Worked directly with the Product Manager to polish the content of 100 tour itineraries. • Achieved a flexible writing style applying for different kinds of tours from leisure to adventure. • Obtained skills in understanding customer insights, providing highlighted factors in each destination. • Suggested green destinations to enhance customer experiences and promote sustainable tourism.



InterContinental Hanoi Westlake

• Vietnam
• Hospitality
• 1 - 100 Employee

• Leisure Sales Intern

  • Jan 2019 - Mar 2019

  • Supported doing telesales to approach potential customers. • Assisted inputting bookings for hotel reservations by using Opera System. • Converted data into statistics report analyzing the market situation. • Handled administrative process and competitors' check detailedly. • Completed IHG Orientation Training and applied the True Hospitality brand image • Supported doing telesales to approach potential customers. • Assisted inputting bookings for hotel reservations by using Opera System. • Converted data into statistics report analyzing the market situation. • Handled administrative process and competitors' check detailedly. • Completed IHG Orientation Training and applied the True Hospitality brand image



Indochina Junk

• Vietnam
• Travel Arrangements
• 1 - 100 Employee

• Operation Collaborator

  • Sep 2018 - Mar 2019

  • Picked up tourists from the hotels to travel to Ha Long Bay in a well-trained manner. • Introduced the beauty of Vietnam in sceneries, culture, and people for a good first impression. • Communication and problem-solving skills were strengthened by interacting with different customers. • Picked up tourists from the hotels to travel to Ha Long Bay in a well-trained manner. • Introduced the beauty of Vietnam in sceneries, culture, and people for a good first impression. • Communication and problem-solving skills were strengthened by interacting with different customers.