Experience

The Chase Park Plaza

• United States
• Hospitality
• 1 - 100 Employee

• Group Housing Coordinator

  • Jun 2015 - Present

  Maintain the highest performance standards with a diverse range of administrative functions with minimum supervision. Coordinate and perform a range of staff duties as well as operational support activities for the hotel. Liaison for multiple departments to help resolve day to day administration and operational challenges. Effectively communicate with clients as first point of contact to ensure guests needs are met. Establish trust by exceeding guest expectations and demonstrating advanced product of knowledge. Show less

• Reservation Agent

  • Oct 2008 - Jun 2015

  Overseeing changes to original reservations and managing exchanges and refunds. Monitoring reservations schedules, cancelations and no-shows. Reading and interpreting the reservation system at a speedy pace. Answering incoming calls and giving satisfactory replies to customer inquiries and complaints.

• Valet Attendant

  • May 2005 - Oct 2008

  Greet and welcome guest to the establishment and offer professional valet services. Accommodate guests by opening doors and assisting with luggage. Answer guests' questions regarding local attractions hotel amenities and other available services. Collect and accurately label keys belonging to guests to ensure proper return of vehicle. Organize and file paperwork regarding guests' vehicles and daily transactions.



Gsl Developmental Ctr Inc

• United States
• Hospitals and Health Care

• Child Care Assistance

  • May 2002 - May 2004

   Identified opportunities to enhance students social, mental, and physical skills  Organized teacher/parent conferences to improve communication lines and assist student development  Coordinated with teacher to prepare and execute daily lesson plans  Identified opportunities to enhance students social, mental, and physical skills  Organized teacher/parent conferences to improve communication lines and assist student development  Coordinated with teacher to prepare and execute daily lesson plans