Experience

JoinedUp

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Customer Success UK/EMEA

  • Aug 2022 - Present

• Snr. Account Manager

  • Nov 2018 - Sep 2022

  Alongside Beeline, JoinedUp creates solutions for the new world of workforce management. Our cloud-based tools join-up recruiters, workers and end-hirers in a single platform that makes temporary staffing simple.Many of the UK's largest recruiters use JoinedUp to eliminate unnecessary admin so they can do more with less people. Many of the UK's largest end-hirers use JoinedUp to provide transparency and control over their agency spend so they can save money.Temporary workers prefer taking assignments from organisations using JoinedUp because they feel in control - they get their own account where they can set availability and view hours and pay in real-time from mobile, tablet or PC.JoinedUp improves business efficiency and productivity. By automating away much of the data entry and admin tasks around high volume temporary staffing, we’re able to help our customers fill more shifts, manage a higher volume of workers, and free up time for the human side of their businesses.In the past 12 months we’ve delivered several large customer rollouts, which means today the platform is responsible for agency billings of over £1.4bn of business. Every week, the platform manages shifts for 50,000+ active workers, across 2,500+ sites in the UK, and 400+ end hirers.Our team combines the real-word experience of recruiters who have successfully built and exited a £50m T/O staffing agency, with the technical expertise of developers who have worked at leading internet consumer brands such as Shazam and Sky.To discover the full potential of the platform and how it can help your business request a demo today! Show less



Manpower UK

• United Kingdom
• Staffing and Recruiting
• 300 - 400 Employee

• Royal Mail Driving specialist

  • Jun 2013 - Aug 2018

  Manpower has a specialist division dedicated to the Driving and Logistics Industry. Located near major transport hubs and staffed by F.T.A. accredited consultants we are committed to providing the highest quality service to the industry. Our success stems from our ability to attract and retain drivers, an increasingly scarce commodity, and we are now one of the largest suppliers of temporary drivers in the UK. Located in Lutterworth we are strategically placed to supply quality temporary and permanent drivers to our expanding pool of clients across Leicester, Northampton and Coventry. Part of our winning formula is our candidate focused recruitment process with an emphasis on skills, ability, desire for quality work and reliability. This means that all of our candidates are appropriately skilled, qualified and evidenced. Logistics recruitment is a very fast paced and regulated industry where focus and attention to detail are essential skills for success. Show less



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• Manager/Team Leader

  • Jul 2011 - Mar 2013

  (Public Company; 10,001+ employees; SRP; Outsourcing/Offshoring industry) Responsible for converting a long standing, lowest achieving sales team of 15 sales advisors into an achieving KPI target driven team during peak trading.  Good time management skills and the ability to recognise individual learning requirements to coach and train accordingly.  Managing temporary teams on release from training to cover peak trading periods, guided and trained advisers bringing them to speed competence, compliance requirements in quick time and achieving sales targets. Relaying feedback on new or changing company directives. Show less