Experience

HumanKind HR

• United States
• Human Resources Services
• 1 - 100 Employee

• Recruiter

  • May 2023 - Present

• Project Coordinator

  • Apr 2022 - Present

  • Provide weekly communications as a liason between internal employees and external stakeholders to ensure deadlines are met and advise of project progress, shifts in timelines, changes in scope, and/or deliverables.• Managing end-to-end Strategic Roadmapping process, including scope definition, stakeholder engagement, resource allocation, and timely delivery of milestones and initiatives.• Institute use of Zoho Recruit (ATS) and Zoho CRM to streamline process of tracking timeline, progress, tasks, and greatly improving project estimate accuracy• Participate in discussions, and prepare & present detailed status, risk, and resource reports to leadership, recommending changes and ideas• Read and interpret project specifications, requirements and client blueprints for new training and professional development projects• Communicate as liaison between clients, key stakeholders, and internal leadership regarding project details, including estimates, timelines, project scope/deliverables, mitigation plans, and client goals• Responsible for the effective development, coordination, and presentation of training and professional development programs for internal employees and external clients in topics such as New Hire Orientation & Onboarding, Hiring & Retention Strategies, and Performance Management Strategies• Conduct follow-up studies and reports of all completed trainings to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media Show less



Academic Partnerships

• United States
• E-Learning Providers
• 500 - 600 Employee

• Student Contact Specialist

  • Jul 2021 - Apr 2022

  • Proactively engaged over 150+ prospective students in a goal oriented, metrics driven environment. • Executed recruitment measures, via the phone, ensuring that targeted response times and accuracy guidelines are consistently met, to aid in enrolling students. • Scheduled over 10 meetings for 5 to 7 Enrollment Specialists with current and prospective college students daily using Calendly. • Proactively engaged over 150+ prospective students in a goal oriented, metrics driven environment. • Executed recruitment measures, via the phone, ensuring that targeted response times and accuracy guidelines are consistently met, to aid in enrolling students. • Scheduled over 10 meetings for 5 to 7 Enrollment Specialists with current and prospective college students daily using Calendly.



Sally Beauty

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Feb 2021 - May 2021

  • Provided primary customer support to internal and external customers. • Fulfilled 15+ business partner order requests using B2C Commerce Cloud and CS Demandware. • Managed CRM database, including troubleshooting, maintenance, updates, and report generation • Provided primary customer support to internal and external customers. • Fulfilled 15+ business partner order requests using B2C Commerce Cloud and CS Demandware. • Managed CRM database, including troubleshooting, maintenance, updates, and report generation



University of North Texas

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Feb 2019 - Feb 2021

  • Completed a range of multi-facet, simultaneous job tasks to support 4 academic advisors and 2 building representatives with academic, research and operational needs. • Developed new layouts and webpages to enable more accessibility of the Advising Services webpage using Drupal Web software. • Planned and coordinated over 5 department events yearly with catering, door prizes, and decorations. • Exported feedback surveys and analyzed imported results using Qualtrics XM & MS Excel softwares to improve future programs. • Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of personnel and activities • Reported back to supervisor to receive day-to-day tasks and responsibilities. • Trained employees in company and regulatory compliance requirements to promote conformance • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving Show less



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2018 - May 2019

  • Provided quality customer service to all patrons both on the phone and in person • Operated Accelerator and TA software for delivering products and noting inventory/ in-stock availability • Provided quality customer service to all patrons both on the phone and in person • Operated Accelerator and TA software for delivering products and noting inventory/ in-stock availability



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Jun 2016 - Aug 2016