Experience

Africa Nazarene University

• Kenya
• Higher Education
• 200 - 300 Employee

• Administrative Assistant

  • Mar 2013 - Present

   Ensure that the customer service desk is manned at all times the university is open for business.  Ensure the customer service area is clean and well aerated.  Ensure all visitors are attended to or are comfortably seated as they wait to be served.  Receive and document departmental mail.  Respond to public enquiries, Answer calls and enquiries.  Ensure all availability of required information materials for prospective students.  Manage a personal log of all the enquiries and prospective students.  Create a summary of all enquiries on a weekly basis for analysis.  Monitor and document all application forms issued to potential students.  Create a statistical summary that tracks information on demand for new programs, modes and specializations.  Create a statistical summary that tracks the number of enquiries on a trimester basis.  Support the field marketing function if and when necessary. Show less