Operations Manager

• Jan 2023 - Present

Production Manager

• Jul 2015 - Apr 2023

Schedule/coordinate production to accomplish monthly revenue goals. Hire, train, and manage employees in tasks that include sales, customer service, technical support, and customer satisfaction. Resolve conflicts with customers and create a healthy environment for employees. Analyze business to maintain continuous growth from year to year through planning and budgeting. Analyze product usage and inventory.

Accounts Receivable Specialist

• May 2015 - Jul 2015

Maintained and routinely accomplished standard Account Receivable tasks such as invoicing, Data Entry, reconciliation, and other standard accounting tasks. Distributed and updated daily or weekly reports that included sales, cash flow, and accounts receivable management reports.

Inside Sales Representative

• Apr 2011 - Apr 2015

Answered incoming phone calls for sales, customer service, billing, and other inquiries.