Senior Sales Representative

• Oct 2017 - Present

Insurance Agent - Contract to USAA Insurance

• Sep 2015 - Oct 2017

Licensed Insurance representative. License is valid in 17 states. Received top scores from customer satisfaction surveys for customer empathy skills, issue resolution, securing customer safety. Enforces strict security protocol around customer data, ensuring client data is secure Licensed Insurance representative. License is valid in 17 states. Received top scores from customer satisfaction surveys for customer empathy skills, issue resolution, securing customer safety. Enforces strict security protocol around customer data, ensuring client data is secure

Comcast Wireless Techical Services

• Mar 2015 - Sep 2015

Responsible for diagnosing wireless issues Comcast customers experienced. Troubleshooting and fixing a variety of customer issues around wireless connection, password, wireless device connection. Mastered Einstein system diagnostic tool for remote modem access and system troubleshooting. Solution resolution call time of 5 minutes Responsible for diagnosing wireless issues Comcast customers experienced. Troubleshooting and fixing a variety of customer issues around wireless connection, password, wireless device connection. Mastered Einstein system diagnostic tool for remote modem access and system troubleshooting. Solution resolution call time of 5 minutes

Materials Handling

• Jul 2014 - Feb 2015

Responsible for working in a highly collaborative, fast-paced environment Processing finished mozzarella cheese into boxes holding 1,200 pounds of cheese Performed boxing duties, inspecting, box sealing, processing-environment cleaning Responsible for working in a highly collaborative, fast-paced environment Processing finished mozzarella cheese into boxes holding 1,200 pounds of cheese Performed boxing duties, inspecting, box sealing, processing-environment cleaning