Lance Kirschberg

Unified Communications and Voice Sales Specialist at 2degrees
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Location
NZ

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Credentials

  • Graduate of Waikato University
    -

Experience

    • New Zealand
    • Telecommunications
    • 700 & Above Employee
    • Unified Communications and Voice Sales Specialist
      • Jun 2022 - Present

      My passion is empowering both big and nimble Kiwi companies to achieve more with digital services. I enjoy working closely with our talented network of partners and clients to drive the adoption of both Digital and Unified Communications - delivering outcomes that make a difference. My passion is empowering both big and nimble Kiwi companies to achieve more with digital services. I enjoy working closely with our talented network of partners and clients to drive the adoption of both Digital and Unified Communications - delivering outcomes that make a difference.

    • IPTEL and Voice Sales Specialist
      • Jul 2018 - Jun 2022

      My passion is empowering both big and the nimble Kiwi companies to achieve more with digital services. I enjoy working closely with our talented network of partners and clients to drive the adoption of both Digital and Unified Communications - delivering outcomes that make a difference. My passion is empowering both big and the nimble Kiwi companies to achieve more with digital services. I enjoy working closely with our talented network of partners and clients to drive the adoption of both Digital and Unified Communications - delivering outcomes that make a difference.

    • New Zealand
    • Online Audio and Video Media
    • Principal Solution Specialist
      • Jan 2012 - Jun 2018

      I am passionate about the potential for digital technologies to innovate the health sector, and improve New Zealand patient experiences and outcomes. At Spark Digital, I partnered with healthcare providers to develop IT and digital solutions to address community, patient and business needs, and improve access to quality healthcare services right across New Zealand. From major District Health Boards, right through to primary care, community and specialist health providers, projects I champion are user-centric and establish governance that helps New Zealand health sector organisations and businesses safely and securely adopt platform based innovations. Recently, I have been working with clients to apply Spark’s range of Cloud and Customer Engagement and Experience services for projects done at speed, at scale and at low-risk. This allows clients to standardise their IT and meet often ambitious deadlines set, getting the new services up and running fast; as well as ensuring the customer avoids complex, high cost platforms. I am passionate that with clever application of the latest in digital technology, we can make outstanding, clinically-led and clinically governed services a reality for the New Zealand health sector, and deliver offer high quality patient care, securely and reliably.

    • Canada
    • Philanthropic Fundraising Services
    • Enterprise Solutions Specialist
      • Jan 2007 - 2012

      The Enterprise Solution Specialist role supports Client Directors and account management and the wider services delivery team. My primary focus was on new health sector ICT business development, involvement in and provision of complex solutions. I also maintain a longer term view of client and health sector ICT needs and developments. So, the main elements of my role are to:• Work with client's to fully understand the business requirements• Lead in the creation of complex ICT solutions to solve client’s business problems• Create and articulate innovative solutions and business outcomes• Design, Construct, Commission complex solutions that deliver clear, measurable business outcomes• Match client business requirements to Spark Digital, Ventures and Group capability• Broaden the scope of the solution where appropriate• Provide Governance of the solution outcome

    • IT Sales Specialist
      • Jan 2006 - Jan 2007

      Key responsibilities1. Analyse customer ICT needs to develop and deliver complex ICT focused solutions 2. Collaborate with Corporate Sales AD’s and AM’s to identify and create sales opportunities3. Deliver new - profitable business in the areas of: ICT Services, Applications and Professional Services

    • Peru
    • Telecommunications
    • Solution Development Manager
      • Jan 2003 - Jan 2006

      Key responsibilities 1. Analyse customer needs to develop and deliver complex voice, data, web and contact centre focused solutions 2. Collaborate with Corporate Sales Account Director's and Manager’s to identify and create sales opportunities 3. Deliver new - profitable business in the areas of:  Contact Centre Solutions.  ICT Services  Security  E-Commerce Key responsibilities 1. Analyse customer needs to develop and deliver complex voice, data, web and contact centre focused solutions 2. Collaborate with Corporate Sales Account Director's and Manager’s to identify and create sales opportunities 3. Deliver new - profitable business in the areas of:  Contact Centre Solutions.  ICT Services  Security  E-Commerce

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Busines Development Manager
      • Jan 2001 - Jan 2003

      Key responsibilities:1. Contact Centre Solutions.  Complex Multimedia, fully blended Contact Centres2. Analyse customer needs to develop and deliver complex voice, data, web and contact centre application focused solutions

    • Sales Specialist
      • Jan 1998 - Jan 2001

      Key responsibilities1. Identify opportunities and match solutions specific to customer needs Develop, propose and close end to end complex projects- Voice, Data and CPE  Manage project risk Where applicable, partner with 3rd party (external) software houses to supply complex call centre applications, inclusive CRM, IVR, and Web Portal Services  Proactively develop major contact and call centre sales inclusive CPE, applications (desktop, web) network services and professional services

Education

  • The University of Waikato
    Post Graduate in Management Studies, Business, Management, Marketing, and Related Support Services
    2009 - 2010
  • The University of Waikato
    Sales Academy Graduate Certificate with Honours, Selling Skills and Sales Operations
    2008 - 2008
  • University of Waikato
    Bachelor's degree

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