Lance Crowder

ServiceNow Consultant at Engage ESM
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Contact Information
us****@****om
(386) 825-5501
Location
Von Ormy, Texas, United States, US

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Bio

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Credentials

  • Micro-Certification - Automated Test Framework
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Micro-Certification - Flow Designer
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • ICAgile Certified Professional
    ICAg
    Oct, 2019
    - Oct, 2024
  • Certified System Administrator
    ServiceNow
    Mar, 2022
    - Oct, 2024

Experience

  • Engage ESM, an Eviden Business
    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • ServiceNow Consultant
      • Feb 2022 - Present

  • Accenture Federal Services
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ServiceNow Developer
      • Jul 2021 - Mar 2022

    • GBS Technical Architect
      • Jan 2021 - Jul 2021

    • ServiceNow Developer Analyst
      • Sep 2019 - Jan 2021

  • Brokerage Engine
    • United States
    • Software Development
    • 1 - 100 Employee
    • Software Developer
      • Jul 2018 - May 2019

  • Main Event
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • General Manager Program
      • Apr 2014 - Jan 2018

  • Buffalo Wild Wings
    • United States
    • Restaurants
    • 700 & Above Employee
    • Bar Manager
      • May 2013 - Apr 2014

  • The Ticket Sports Pub
    • 420 Houston St, San Antonio, TX, 78205
    • Bar Manager
      • Mar 2012 - May 2013

  • Mad Dogs British Pub
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Bar Manager
      • Aug 2003 - Mar 2012

      Supervise, train and oversee a staff of over 60 employees Reduce bartender turnover to less than one a fiscal quarter Ensure customer satisfaction while achieving and maintaining Liquor, Beer and Wine (LBW) cost at approximately 15% and setting record sales numbers Help to achieve number one in LBW sales in the 78205 Zip Code and top 10 in Bexar County and San Antonio, according to TABC reports Document and analyze sales data for forecasting and goal setting for self and staff Trained, organized and motivated kitchen staff to provide, consistent, ticket times less than 10min in a casual dining setting. While keeping moral and motivation high and maintaining a high product standards. Have created a Security Policy and Procedures Training Manual to be used by international franchises Show less

  • Marine Forces Reserve
    • United States
    • Armed Forces
    • 400 - 500 Employee
    • CBR Platoon Sergeant
      • Oct 1995 - Apr 2002

      Accurately programmed and operated Firefinder Radar System (AN/TPQ-36) Responsible for mission accomplishment of platoon of over 40 Marines Responsible for defensive positions and protection of Radar and Marines Promoted to the rank of Sergeant in less than 4 years (usually accomplished in 6 years) Hold multiple awards and letters of commendation Accurately programmed and operated Firefinder Radar System (AN/TPQ-36) Responsible for mission accomplishment of platoon of over 40 Marines Responsible for defensive positions and protection of Radar and Marines Promoted to the rank of Sergeant in less than 4 years (usually accomplished in 6 years) Hold multiple awards and letters of commendation

Education

  • Codeup
    Certificate of Completion, Computer Software Engineering - Java Full Stack Developement
    2018 - 2018
  • The University of Texas at San Antonio
    Bachelor of Business Administration - BBA, Computer and Information Systems Security/Information Assurance
    2005 - 2008

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